I'm instituting a new policy of "if I can't easily read your crusty scanned PDF then I'm sending it back to you, telling you to get your shit together and save your .docx as .pdf, and causing snakes to manifest inside your house"
this but also if you are in accounting and you have an Excel file please do not save it as a PDF or take a screenshot of it and then paste it into another Excel file
I take it back whatever you have going on is way worse than what I was dealing with holy shit
@thesummoningdark hello?????
yeah no this is a real thing an actual human being said to me
Good afternoon to everyone in the notes having a horrible time! Y'all are fighting demons I never knew existed!! I think every person that makes you do stupid time wasting shit like this because they refuse to learn basic computer literacy should be fired!!
I would like to state for the record that this does not, actually, just apply to technological illiteracy, and I venture to propose that technology actually decreases the number of ways you can creatively fuck up paperwork. And that if we fired everyone who lacks basic competency to do novel tasks, we would be out of a work force.
My work still uses paper records for everything but MARs. My job is half auditing charts, checking other people's paperwork (then usually doing it for them or texting them that they forgot to sign the paperwork they filed; figuring out who in this entire fucking hospital filled a piece of paper out then didn't sign it is an art form).
SOMEBODY in admissions keeps checking the box that amab + pregnant patients are "not pregnant, but breastfeeding", for one thing, like literally every amab patient and pregnant patient entered into the system between the hours of 3pm and 11pm tuesday through saturday is apparently breastfeeding now.
The overall paperwork system is though about as idiot-proof as you can get. There's big colorful tabs for sections. There's standardized forms. The forms have which tab they get filed in listed in big letters on them. There's a piece of paper at the front with very explicit instructions. The person who oriented me wasn't actually sure how to do this job, so I pulled out the book labeled 'night shift reference guide', found the checklist at the front about my tasks, found the how-to-file checklist at the front of charts, and went down the checklist from top to bottom.
The most common sins are "did not file anything, I get there Friday night to find a giant stack of unfiled paperwork dating back to Monday", forgetting to put the date on things, putting the blatantly wrong date on things (I'm pretty sure no paperwork has traveled back in time from 2029, after all), forgetting to put the patient name on things, forgetting to put your name on things, rubber-banding things to the front of the chart instead of filing them, and randomly filing things at the front of the chart. There's also a good bit of "put all the notes from one day into a single random patient's chart b/c fuck hipaa". But mostly there's a tremendously wide variety of creatively misfiling pieces of paper seemingly at random, including numerous and repeated violations of "if you take a piece of paper out, then fill it out, put it back where you found it" basics. Why is the piece of paper that says "File in the front of the admissions tab" in the assessment tab? That is a very good question that not even god knows the answer to
There's also a lot of really creative misuse of the fax machine to ostensibly send something to the office next to yours, running things up multiple flights of stairs instead of faxing, people who can't figure out how the glass top scanner works, people who can't figure out how to change user on a lock screen, crit failures to fill out a form... "Why isn't the phone working" did you dial 9 first to dial out, there's a really prominent sign saying "dial 9 to dial out". "okay but I can't get the phone to work" and then I go to make the call for them and the phone magically works
Also I think only two of us have figured out how to write a thing on a piece of paper and then make copies of that paper, instead of filling out one thing 20 times. I think b/c the copy machine scares people
and now I keep getting "oh god please don't quit" raises pretty much entirely b/c I can fill out a form accurately
