Usability 101
In Usability 101 by the Nielsen Norman group, Jakob Nielsen provides an overview of what usability is. Nielsen breaks usability down into five components: Learnability, Efficiency, Memorability, Errors, and Satisfaction. He also touches on why usability is important and how to improve it. Check out the article at: http://www.nngroup.com/articles/usability-101-introduction-to-usability/
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