CapMinds Healthcare IT

EHR integration frequently fails for reasons other than a weak interface engine, an inaccessible API, or a lack of technical expertise on the part of the vendor. It fails because the clinical workflow was never clearly mapped before systems were connected.

Integration in the healthcare industry involves more than just transferring data between systems. It involves ensuring that the appropriate information is delivered to the appropriate user at the appropriate point in care, free from superfluous clicks, redundant paperwork, or operational misunderstanding.

Many EHR integration initiatives fail at that point.

The Real Problem: Systems Are Connected, but Workflows Stay Broken

Many healthcare organizations begin EHR Integration with a technical checklist:

Connect the lab system

Build the HL7 or FHIR interface

Sync demographics

Exchange orders and results

Push billing data

Enable referrals or patient portal access

These steps are important, but they do not explain how clinicians, nurses, billing teams, front desk staff, and care coordinators actually work.

A lab result may successfully enter the EHR, but who reviews it? Where does it appear? Does the provider get alerted? Can the nurse act on abnormal values? Does the result attach to the right encounter? Does it support billing, follow-up, and documentation?

Effective telehealth relies on integrating advanced technologies to deliver seamless, patient-centered care. Key telehealth features include secure video conferencing, real-time messaging, and remote monitoring with wearable devices that track vitals like heart rate. For mental health, telehealth EHR systems offer specialized templates, progress tracking, and strict privacy compliance. Telehealth integration ensures interoperability through API connectivity and unified dashboards, while telehealth software leverages cloud-based systems and AI tools for scalability and enhanced functionality. Wearable devices further enrich care by providing real-time health data to clinicians. Additionally, telehealth EHR integration enables seamless syncing of patient records, appointment management, and data-driven insights. Finally, a robust telehealth engagement strategy, with user-friendly platforms and educational resources, enhances accessibility and patient satisfaction.

Rural health centers (RHCs) face numerous challenges, including limited resources and geographical barriers.

To enhance efficiency, RHCs can utilize health tech solutions like OpenEMR, an open-source electronic medical records system that provides customizable and scalable options tailored to their needs.

OpenEMR has various key Benefits for Rural Health Centers:

Supports telehealth helps to expand patient reach.

Automates administrative tasks which leads to reducing patient wait times.

Centralizes patient data for better care coordination.

Makes it easier for proactive monitoring of conditions.

Offers robust reporting for improved quality of care.

Enables secure data exchange with other organizations.

Ensures HIPAA compliance to protect patient information.

Adapts to evolving needs and workflows.

Reduces licensing costs and boosts revenue cycle efficiency.

Exclusive webinar for healthcare professionals across all specialties and roles. Led by our distinguished speaker, Cyril Verbine, this session will demonstrate how OpenEMR and AI integrations can revolutionize patient care and practice management in any healthcare setting.

Rural health centers face many challenges. It includes limited resources, geographical barriers, and difficulties in providing care. So, to achieve maximum efficiency, rural health centers must rely on health tech solutions. However, OpenEMR, an open-source electronic medical records system provides a comprehensive solution for rural health centers.

It offers cost-effective, customizable, and scalable solutions. In this blog post, we have shared how OpenEMR fits into the operations of rural health centers and optimizes workflow. 

What are Rural Health Centers?

Rural Health Centers (RHCs) are healthcare facilities specifically designed to serve rural communities & provide accessible healthcare services to residents in those areas.

These centers are vital for addressing rural populations’ unique healthcare challenges, including limited access to healthcare facilities, shortages of providers, and socioeconomic disparities.

RHCs play a crucial role in ensuring that individuals living in rural areas have access to primary care, preventive services, and essential healthcare resources. They typically offer a range of services, including but not limited to:

1. Primary Care

RHCs serve as primary care providers for rural residents, offering comprehensive healthcare services, routine check-ups, management of chronic conditions, and preventive care.

2. Urgent Care

Many RHCs provide urgent care services to address immediate medical needs like minor injuries, illnesses, and infections that require prompt attention but do not require emergency room care.

3. Preventive Services

RHCs focus on preventive care, including vaccinations, screenings, health education, and counseling to promote wellness and disease prevention within the community.

4. Chronic Disease Management

RHCs often specialize in managing chronic conditions such as diabetes, hypertension, asthma, and heart disease. They provide ongoing care, medication management, and patient education to help individuals effectively manage their conditions.

5. Telehealth Services

RHCs have increasingly adopted telehealth services to reach patients remotely in recent years. Telehealth allows rural residents to receive healthcare consultations, follow-ups, and specialist referrals without traveling long distances.

Related: The Integration of Telehealth with OpenEMR: What You Need to Know

6. Behavioral Health Services

Many RHCs integrate behavioral health services to address mental health issues prevalent in rural areas. This may include counseling, therapy, substance abuse treatment, and referrals to mental health specialists.

7. Women’s Health

RHCs often offer women’s health services, including prenatal care, family planning, gynecological exams, and screenings for breast and cervical cancer.

8. Care Coordination

RHCs are vital in coordinating care for their patients. They work closely with other providers, specialists, hospitals, and community resources to ensure continuity of care and appropriate referrals.

Benefits of OpenEMR Solution for Rural Health Centers

OpenEMR fits seamlessly into rural health centers and elevates their operations and services in several ways.

1. Improved Access to Care

OpenEMR enables rural health centers to provide better access to care for individuals in remote areas

The software supports telehealth integration, allowing providers to deliver virtual consultations, follow-ups, and monitoring

This expands the reach of the rural health center, ensuring that patients can receive timely care without the need for long-distance travel

2. Enhanced Efficiency

OpenEMR streamlines administrative tasks and reduces manual paperwork. It automates processes like appointment scheduling, patient registration, and billing, freeing up staff time and resources

This increased efficiency allows rural health centers to serve more patients, minimize wait times, and improve overall patient satisfaction

3. Comprehensive Patient Record Management

OpenEMR centralizes patient records, making them easily accessible and searchable

Providers in rural health centers can access patient demographics, medical history, lab results, medications, and allergies in real-time

This comprehensive view of patient data improves care coordination, enables informed decision-making, and enhances patient safety

4. Better Chronic Disease Management

OpenEMR supports the management of chronic conditions commonly found in rural areas, such as diabetes, hypertension, and respiratory diseases

The software facilitates medication management, monitoring of vital signs, and documentation of treatment plans

This promotes proactive care, empowers patients to self-manage their conditions, and reduces hospitalizations

5. Data-Driven Decision-Making

OpenEMR provides robust reporting and analytics capabilities

Rural health centers can generate customized reports on patient outcomes, disease trends, and resource utilization

These insights help administrators and healthcare providers identify areas for improvement, allocate resources effectively, and make data-driven decisions to enhance the quality of care.

6. Seamless Care Coordination:

OpenEMR supports interoperability, enabling rural health centers to exchange patient data securely with other healthcare organizations and systems

This facilitates seamless care coordination, referral management, and transitions of care for patients who require specialized services beyond the capabilities of the rural health center

It helps avoid redundant tests, improves communication, and ensures continuity of care

7. Compliance & Security

OpenEMR adheres to healthcare regulations, including HIPAA compliance, safeguarding patient privacy, and data security

This is essential for rural health centers that handle sensitive patient information

OpenEMR includes features like access controls, audit logs, and data encryption, ensuring that patient records are protected and rural health centers maintain compliance with regulatory requirements

8. Customization & Scalability

OpenEMR’s flexibility allows rural health centers to customize the software to meet their specific needs

The system can be tailored to accommodate unique workflows, templates, and forms. Additionally, OpenEMR is scalable, adapting to the growth and evolving requirements of rural health centers as they expand services or acquire additional facilities

9. Cost-Effectiveness and Financial Benefits

OpenEMR, therefore, benefits rural health centers through cost-effectiveness, which is one of the strengths of this software. 

Another benefit of their EMR solution is that being an open-source software facility located in rural areas do not have to pay for licenses for proprietary software. 

In addition, OpenEMR allows for increasing the efficiency of the revenue cycle by enhancing the effectiveness of billing and coding. 

It helps to speed up the process of reimbursement from payers and stabilizes the financial conditions of the underfunded rural centers.

Related: Empowering Underserved Communities with OpenEMR to Easily Climb Up

If rural health centers looking to add more facilities, no software can be compared to OpenEMR in terms of scalability. 

No matter the increase in newly added services such as behavioral health or the need to expand telehealth services the system explained works to continue growing and sustaining the healthcare facility.

Case Study of OpenEMR Implementation in US Rural Centers

OpenEMR has already been adopted by rural health centers all over the U. S. to enhance the delivery of their health care services. For instance, a community health center in Georgia reported: 

40% boost in the patients’ satisfaction level

30% reduction in manual paperwork mistakes 

after adopting the OpenEMR solution within half a year. 

This success story shows the fact that through the use of OpenEMR healthcare organizations achieve operational effectiveness in addition to delivering superior patient care outcomes.

CapMinds OpenEMR Customization and Integration Solution

Need assistance with OpenEMR for your healthcare practice? 

Trust CapMind’s expert OpenEMR customization and integration services. As a leading health tech company, we understand the unique challenges you face. 

Our tailored solutions ensure a seamless transition to OpenEMR, maximizing efficiency and minimal workflow disruption. Our Service includes:

Customized setup to fit your specific needs

A low-cost solution for your practice’s long-term future.

Comprehensive staff training and ongoing tech support.

Modern User Interface (UI) customization

Integration with third-party tools and APIs

Don’t let outdated systems hold you back. Embrace the future of healthcare management with OpenEMR. Our experienced team will guide you every step of the way, from initial consultation to full implementation.

Mirth Connect is an open-source, healthcare interface engine that connects many health information technology systems for a faster, easier and more secure exchange of messages.

Remote patient monitoring (RPM) significantly enhances care for chronic conditions like diabetes. With over 570 million adults worldwide affected by diabetes, preventative care is vital in reducing risks by:

Providing real-time health data to providers. Proactive interventions help prevent complications. Enhances patient engagement and outcomes.

Discover the benefits and challenges of integrating RPM and preventative care into diabetes care:

Engage your patients efficiently at their convenience at home. Get access to the best telehealth service and manage your patient's health anywhere in the world. 

Our telehealth services with a vast range of features like appointment scheduling, easy onboarding, and integrated telemedicine allow you to encourage your patients to be actively involved in their healthcare journey.

Vozo telehealth service offers a great opportunity for healthcare providers to have in-house specialists consult to provide quality care for patients which ultimately leads to an increase in revenue. We Empower patients with online appointment scheduling features that enable the patients to schedule appointments with the healthcare providers.

It’ll make it easier for you and your patients to schedule appointments that are more convenient for both. However, healthcare providers can reduce the no-show of the patients as our telehealth platform sends automated real-time alerts beforehand to ensure the patients don’t miss the appointment. Moreover, our platform helps you and your patients to connect online via messaging, video calls, and chat, to offer health consultation remotely.

Over 100+ healthcare practices in the US and Canada have benefited from the Vozo Telehealth platform for seamless workflow and to provide better patient care conveniently. Reach out to Vozo and empower your patient's well-being conveniently.

To enhance the patient's overall experience, the online scheduling software must be rightly set up. This online scheduling setup guide will assist you in need.

Before technological advancement, patients used to travel to the healthcare practice to schedule appointments with healthcare professionals.

According to a survey, patients have to wait around 20 to 30 Minutes in the healthcare practice just to book an appointment with healthcare professionals in their available time.

That’s not the real thing, If making an appointment with healthcare professionals takes 20 to 30 Minutes means, How long do the patients have to wait after getting the appointment?

Then the appointment scheduling via phone call was raised. 

According to a source, Only 50% of the patients have scheduled appointments on their first call.

Nowadays, patient scheduling become an easy task for patients through online scheduling.

Healthcare practices have significantly adopted Online appointment scheduling which makes prospecting easier for both patients and providers. 

Moreover, patients can use the self-service portal to schedule appointments by themselves.

This blog post will walk you through the Online Scheduling Setup to make scheduling easier for your patients.

What is Online Appointment Scheduling?

Online Appointment Scheduling is a feature in Patient Portal Software that allows patients to schedule appointments with healthcare professionals for checkups conveniently.

This convenience prevents patients from in-person visits to the healthcare practice to schedule appointments, reduces the waiting time, etc.

Here are the key benefits of online patient scheduling;

Better Patient Experience

Time and Money Saving

Workflow Efficiency

Increased Availability

Enhance Convenience

Easy Resource Allocation

Reduce Administrative Workload

Streamline Data Management

And More.

Online Patient Appointment Scheduling Guide (Step-By-Step Process)

Online patient appointment scheduling has become a crucial aspect of the healthcare industry to streamline patient experience and workflow efficiency.

Implementing an online appointment scheduling system requires carefully curated planning and execution. 

Here is the step-by-step process for setting up online appointment scheduling for patients;

Step 1: Define the Objectives and Requirements

Before beginning to set up the online appointment scheduling system, the healthcare providers should define the objective of implementing online appointment scheduling.

Here are the few objectives and requirements that healthcare providers should consider;

Number of Healthcare Providers

Types of Services Offered

Patient Demographics

Outline the essential features and functionalities required such as calendar integration, real-time availability, and automated reminders.

Step 2: Choose a Reliable Scheduling Software

Choosing reliable patient appointment scheduling software that aligns with your healthcare specialty is crucial. 

Moreover, healthcare practice should consider a few factors while choosing the best scheduling software;

Cost-Efficiency

User-Friendliness

Integration capabilities

Security features

Scalability

There are a few factors you should consider. 

While there are many software available on the internet, Vozo stands top as the best appointment scheduling software by meeting all the needs and requirements.

With the help of Vozo’s appointment scheduling software, patients and healthcare providers can streamline the workflow and improve efficiency.

Our client-friendly subscription plan benefits healthcare practices of all levels.

Step 3: Integrate with EHR (Electronic Health Records)

Seamless integration of Appointment scheduling software with EHR (Electronic Health Records) is essential to streamline the workflow without any errors.

This integration of appointment-scheduling software with EHR allows;

Automatic updates of patient records to the EHR system.

Reducing the risk of manual errors.

Improving overall work efficiency.

Step 4: Customize Appointment Types and Durations

Healthcare providers should customize the online scheduling system for different types of appointments like general checkups, follow-ups, dentists, eye doctors, gynecologists, dermatologists, etc, and varying the durations of services provided.

This customization of appointment types and durations ensures that the appointment scheduling system aligns with the specific needs of your healthcare providers and the nature of the appointments they offer.

Step 5: Setup User-Friendly Interface

A Most important step of online scheduling setup is setting up the user-friendly interface of the online scheduling software.

The Complex user interface might disrupt the workflow and make it difficult to manage. 

Design a simple easy-to-access user interface for both healthcare providers and patients. 

The scheduling platform should be easily accessible across various devices, ensuring a seamless experience for users.

Step 6: Implement Real-time Availability

Enable real-time healthcare provider's availability for patients to book appointments based on the current healthcare provider's availability.

The Real-time availability prevents double booking and provides an accurate representation of each provider’s availability.

Step 7: Configure Automated Reminders

Implement automated reminders and confirmation features to reduce the no-shows and improve overall appointment attendance.

Healthcare providers should configure automated reminders via SMS, Notifications, Email, etc to alert the patients of their appointments beforehand.

And also to provide the necessary instructions for patients for their appointments.

Step 8: Train Staff and Providers

Healthcare practice should conduct a training session for the healthcare staff and providers to educate them on the appointment scheduling system.

Ensure that they understand;

How to navigate the appointments

How to manage appointments efficiently

How to utilize additional features to improve patient engagement.

These are effective guides to completely setting up the appointment scheduling software for a seamless patient experience.

Challenges of Appointment Scheduling Software for Both Patients and Providers

While it offers various benefits, there are a few challenges that patients and providers have to face with appointment scheduling software.

Here are the few challenges patients and providers faced with the online scheduling software;

Patients find it difficult to fill out the appointment form resulting in losing.

Challenges with technological booking hurdles.

If the appointment scheduling software stops working, the appointments and customers may be lost.

To use appointment scheduling software efficiently, healthcare practices and patients need an internet connection.

The Cost of Implementing Appointment scheduling software can cost high that not all levels of healthcare practice can able to invest.

These are the challenges with appointment scheduling software that healthcare providers and patients need to navigate for a seamless online appointment booking experience.

Vozo’s Appointment Scheduling Software for Seamless Experience

The Appointment Scheduling software makes the workflow easier for both patients and healthcare providers. 

Patients can save time and money by scheduling appointments at the convenience of their homes and healthcare practices can increase their revenue by providing seamless experience for patients.

However, choosing the right online appointment scheduling software is necessary. 

If you are searching for the best online appointment scheduling software, Vozo provides a comprehensive solution for patients and providers.

Our solution will help you to navigate all the challenges with the appointment scheduling software with ease.

Simple customized appointment form templates for specialty.

Easy user interface to reduce technical difficulties.

Support team with 24/7 availability.

Cost-effective subscription plan that benefits all levels of healthcare practices.

Training sessions and resources to educate providers and healthcare staff.

Telehealth refers to the use of digital healthcare technologies to provide healthcare services remotely. It encompasses a variety of services and applications, including virtual consultations, remote monitoring, telemedicine, and other forms of digital health. Telehealth has gained significant importance, especially in recent years, due to advancements in technology and the need for accessible healthcare services.

Virtual Consultations: Patients can interact with healthcare professionals through video calls, phone calls, or online messaging platforms. This allows for remote diagnosis, consultation, and follow-up care.

Remote Monitoring: Devices and sensors can be used to collect and transmit patient data, enabling healthcare providers to monitor vital signs, chronic conditions, and overall health remotely.

Telemedicine: This involves the use of technology to deliver medical services, including diagnosis and treatment, from a distance. It may include the exchange of medical information through secure platforms.

Mobile Health (mHealth): The use of mobile devices, such as smartphones and tablets, to support healthcare services, including apps for symptom tracking, medication reminders, and virtual consultations.

Store-and-Forward: Healthcare providers can securely share patient information, such as medical records, images, and test results, for consultation with specialists at a later time.

Benefits of telehealth include:

Increased Access: Telehealth makes healthcare services more accessible, especially for individuals in remote or underserved areas.

Convenience: Patients can receive medical care from the comfort of their homes, reducing the need for travel and saving time.

Cost-Efficiency: Telehealth can reduce healthcare costs for both patients and providers by minimizing the need for physical infrastructure and travel expenses.

Improved Monitoring: Remote monitoring of patients with chronic conditions allows for proactive care and early intervention.

Our latest blog post has a breakdown of the Best Vozo EHR system, providing insights on how to optimize reimbursement for your large-scale healthcare institution effortlessly.

Explore How Major Healthcare practices saw significant improvement within a year of opting Vozo EHR system and clinical workflows.

As the Necessity of the EHR system in healthcare practice, Vozo strives to provide the best EHR system to help provide better healthcare practice for patients and increase in revenue. 

Our EHR solution is designed for smart workflow, managing the patient's records safely, and securely in a well-organized way. 

Vozo EHR system offers a vast range of features that are especially US healthcare practices;

Easy-to-Use User Interface: Our simple system interface ensures that non-technical staff can find easy-to-manage records in the Vozo EHR system.

Customized Templates: The Vozo EHR system allows you to save time in creating documents from scratch. With customized documentation, you can speed up the process of documenting health records.

Seamless Integration: Vozo EHR seamlessly integrates with other modules like e-prescribing, lab integration, and other modules.

Patient Portal: Our Electronic Health Record (EHR) system provides patients with easy access to their medical records, and the ability to schedule appointments, request prescription refills, and view complete medication history.

Revenue Cycle Management: Our team of experts can guide you through the whole RCM process, from start to finish, ensuring optimal revenue for your practice.

Billing and Reporting: Managing your medical practice has never been easier with Vozo. Schedule appointments, submit claims, pay bills online, and streamline your workflow seamlessly.

Telehealth Software: Our software enables patients to have virtual visits directly from the EHR system, providing improved patient care in a secure online platform.

As the Necessity of the EHR system in healthcare practice, Vozo strives to provide the best EHR system to help provide better healthcare practice for patients and increase in revenue. 

Our EHR solution is designed for smart workflow, managing the patient's records safely, and securely in a well-organized way. 

Vozo EHR system offers a vast range of features that are especially US healthcare practices;

Easy-to-Use User Interface: Our simple system interface ensures that non-technical staff can find easy-to-manage records in the Vozo EHR system.

Customized Templates: The Vozo EHR system allows you to save time in creating documents from scratch. With customized documentation, you can speed up the process of documenting health records.

Seamless Integration: Vozo EHR seamlessly integrates with other modules like e-prescribing, lab integration, and other modules.

Patient Portal: Our Electronic Health Record (EHR) system provides patients with easy access to their medical records, and the ability to schedule appointments, request prescription refills, and view complete medication history.

Revenue Cycle Management: Our team of experts can guide you through the whole RCM process, from start to finish, ensuring optimal revenue for your practice.

Billing and Reporting: Managing your medical practice has never been easier with Vozo. Schedule appointments, submit claims, pay bills online, and streamline your workflow seamlessly.

Telehealth Software: Our software enables patients to have virtual visits directly from the EHR system, providing improved patient care in a secure online platform.

Mirth Connect is an open-source, cross-platform integration engine that is used for healthcare data integration. It is developed by Mirth Corporation, which is now a part of the Allscripts healthcare solutions. Mirth Connect is widely used in the healthcare industry to facilitate the exchange of health information between different systems and healthcare organizations.

Key features of Mirth Connect include:

Message Transformation: Mirth Connect allows users to transform messages from one format to another, facilitating interoperability between different healthcare systems that may use different data formats and standards.

Message Routing: The integration engine enables the routing of messages between various systems based on configurable rules. This is crucial for directing healthcare data to the appropriate destinations.

Connectivity: Mirth Connect supports a wide range of communication protocols and standards, such as HL7 (Health Level Seven), DICOM (Digital Imaging and Communications in Medicine), and various web services protocols, making it versatile in connecting different healthcare systems.

Data Mapping: Users can create maps to define how data should be translated and transformed between different systems. This is essential for ensuring that data is accurately represented and understood by the receiving systems.

Alerts and Monitoring: Mirth Connect provides monitoring tools and alerts to notify administrators of potential issues or errors in the data integration process, allowing for quick identification and resolution.

Open Source: Mirth Connect is open-source software, which means that users can access and modify the source code. This flexibility allows developers to customize the integration engine to meet specific organizational requirements.

Community Support: As an open-source project, Mirth Connect benefits from a community of developers and users who contribute to its ongoing development and provide support through forums and other online channels.

Electronic Health Records (EHR) refer to digital versions of patients' paper charts, containing their medical history, diagnoses, medications, treatment plans, immunization dates, allergies, radiology images, and laboratory test results. These records are designed to be accessible by authorized healthcare providers and can be shared across different healthcare settings.

Key features and benefits of EHR include:

Centralized Information: EHRs provide a centralized location for health information, making it easier for healthcare professionals to access and update patient data.

Interoperability: EHR systems aim to improve interoperability, enabling different healthcare systems to share and exchange patient information seamlessly. This can enhance the continuity and coordination of care.

Clinical Decision Support: EHRs often include tools for clinical decision support, offering healthcare providers alerts and reminders about potential issues or opportunities for improved patient care based on the data available.

Efficiency: Digital records can streamline administrative tasks and reduce the need for paperwork. This can lead to increased efficiency in healthcare delivery and reduced chances of errors.

Patient Access: Many EHR systems allow patients to access their own health records, fostering patient engagement and empowerment. Patients can review their medical history, test results, and treatment plans.

Security and Privacy: EHRs prioritize security measures to protect patient information. Access controls, encryption, and audit trails are implemented to safeguard the confidentiality and integrity of health records.

Telemedicine Integration: With the rise of telemedicine, EHRs can integrate with virtual healthcare platforms, allowing for the seamless exchange of information between healthcare providers and patients during remote consultations.

Data Analytics and Research: Aggregated and anonymized EHR data can be used for population health management, epidemiological studies, and medical research, contributing to the advancement of healthcare practices and knowledge.

Despite these benefits, challenges related to EHR implementation include issues of data standardization, interoperability among different systems, user training, and concerns about data security and privacy. Overcoming these challenges is crucial to harness the full potential of electronic health records in improving patient care and healthcare outcomes.

Integrating virtual visits into patient portals offers specialized practices a powerful tool to enhance patient engagement, streamline care delivery, and improve patient outcomes. By adopting this approach, practices can position themselves as leaders in patient-centered, technology-driven healthcare.

Learn best practices for optimizing patient portals, connecting devices, developing protocols, educating patients, and more to ensure excellence, operational efficiency, and financial success. Any specialty practice committed to strategic telehealth integration can make a measurable impact on accessibility, convenience, and outcomes.

Let the telehealth experts at Vozo help you transform virtual care capabilities specific to your specialty needs through seamless workflow integration.

To Know More: https://www.vozohealth.com/blog/telehealth-tactics-integrating-virtual-visits-functions-into-patient-portals-for-specialized-practices#more-3382