#westjetter

After break, I saw that news reporter were there to get passengers reaction to the flights cancelled and how it frustrated them.

I got excited seeing them shoot.

When I saw them, I just had one thing on my mind. To approach and ask for an email address that was needed for my friend's project who is in Television broadcasting and needed a studio tour. I went to one of the reporters who was not shooting at that time and asked him if I could get an email id to have an appointment for my friend for his project. He kindly gave me the email with which I can approach the channel. I was so happy because me and my friend were working on getting the appointment from past month and we finally had hope of receiving a response.

We later met Kami and she asked if we wanted to leave early at 7pm and then she can adjust the hours in the next shifts because the weather was supposed to get worse. I told them that it is my last shift and that will I come for just 2 hours and she was kind enough to let me go and add the total hours to my placement. So, I left and the weather actually became very bad on my way back home but I reached safely.

It’s bittersweet that my placement at WestJet had come to an end. Time went by so fast, Now I can finally say that I did it! My 150 hours are completed. This will be another achievement for me.

First of all, I would like to thank WestJet for giving me the opportunity to be part of their wonderful team and friendly work environment. They have been very welcoming since the day I started (October 7) until my last shift (December 12) with them as a Guest Service Ambassador.

I have to say that I’ve had a lot of unforgettable moments and experiences as a Guest Service Ambassador. This experience gave me the chance to bring out the best in me. I have learned so many things during my stay here especially about customer service and guest satisfaction. I realized that I am not only there to assist them but also to build connections and memorable experiences with them.

I would also like to say thank you to these wonderful people who I have worked with for the past 3 months my fellow Seneca Flight Service Student. They have been very supportive and kind to me, we encourage, help each other out. 

Last but not least, my two work best friends at WestJet. These are very important to our guests in order to board the aircraft. Therefore, I am glad to be the one who assists guests with check-in and the luggage. To make their flight smoother and easier.

It’s been a while, Placement is almost over and there’s only 18 days left before I graduate. I’m a very excited to work in Aviation Industry ✈️✈️

I have learned a few things while I was working this week.

Hello,

Welcome to Week 4 of my journey here at WestJet, nice to see you again. Time does fly! I am almost halfway to finish my 150 hours.  

This week was very hectic. Airport is getting busy and Airlines are opening new destinations due to the Government PROOF OF VACCINATION. Wonderful News! Today Kiosks and Baggage Drop off Belts were not working properly and the rush came in early in the morning. By teamwork and communication with my fellow GSA and WestJet Customer Service Agent, we managed to successfully help and assist all the passengers. 

I always come early to work and I have always checked the turn table to ensure and become more familiar of the Inbound and Outbound City flights every shift. I always come to the floor prepared, by having these spur tags and pen with me all the time. It helps me to save time and make me more efficient when assisting a passengers.

While my shift is not busy.  I always try to engage to my fellow Seneca Student to memorize the Airport Codes with me both domestic and international. I also asked WestJetter questions about work that I am not familiar with or I do not know. I always keep myself busy and help out other area where they need more people.