The Great Failure of Voice XML
Voice XML, or VXML, is an XML standard developed under the auspices of the World Wide Web Consortium colloquially the W3C) for use in developing speech apps. Back in the late 90s with the World Wide Web taking over everything online, a few big players in the tech space, AT&T, Lucent, Motorola, and IBM, got together and figured it would be cool to make a IVR speech app standard analogous to…
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