Anya is live and ready to show you everything. Watch her strip, dance, and perform exclusive shows just for you. Interact in real-time and make your fantasies come true.
â Live Streamingâ Interactive Chatâ Private Showsâ HD Qualityâ Free Actions
Free to watch âą No registration required âą HD streaming
StĆednĂ veterina je svĆŻj vlastnĂ svÄt, protoĆŸe co sakra myslĂĆĄ tĂm, ĆŸe jedinou reĂĄlnou pochvalu za tohle pololetĂ jsem dostal od 205 let starĂœho uÄitele za to, ĆŸe jsem sprĂĄvnÄ uĆĂznul kaneÄkĆŻm kule?
Anonymous said to @ask-drferox: Is there a reliable way to measure a pets intelligence? Iâve seen a lot of tests online to see how smart your cat or dog is, but they seem kinda sketchy. How can I tell if my cat is a genius or a dummy?
In veterinary medicine âdummyâ often refers to a very specific syndrome where a neonate had too little oxygen around the time of birth, and are neurologically/cognitively impaired to the point where they cannot suckle from their mother. A newborn mammal really only has one job - drink the milk - and if it canât do that itâs termed a âdummyâ. If you can get them through the first week or so, and theyâre not having seizures, they often end up fairly typical adults.
Measuring intelligence in general is a controversial topic, and itâs complex enough in humans, let alone non-human species.
As a general rule, you would want to know whether they can problem solve within their environment, how trainable they are, and whether they have a good memory. (Note: trainability is not dependent on intelligence alone. It also requires a willingness to please). You can look at things like word recall and counting, but theyâre very human ways of viewing intelligence.
The main problem with many of the online Pet IQ tests is that they donât apply well for dogs that are very chill, or just not food motivated. If youâve taught your dog to only eat from the bowl after youâve said âOkayâ then itâs not going to know what you want it to do when you hide a treat under a towel.
Cats are often less trainable than dogs, as many are less willing to please or we just donât express our wishes to them well enough. But they learn the rules in a different way.
So rather than the towel and bucket tests that I see go around, consider instead:
Has your pet learned your routine?
Has your pet learned The Rules?
Has your pet learned which people will break the rules, or in which circumstances the rules cal be broken?
Does your pet try to cheat or negotiate the rules?
For example, Wonka learned the following rules:
Open hand signal means a treat is offered.
Open hand signal means person wants him to approach them.
Open hand signal is used to call him back inside from the secure courtyard.
When this happens, he gets a treat.
Wonka can ask to be let out.
Wonka can ask to be let back in.
Wonka expects a treat for being let back inside.
He learned rules, and then extrapolated them to see if he could get what he wanted.
(He also learned that humans control the water in the shower, so now he also expects us to turn off the rain when he wants, so not all of his conclusions are correct)
These behaviors demonstrate:
Perception of the environment (canât problem solve it if youâre not aware of it)
Imagination of a different scenario
Piecing together separate rules to problem solve
Implementing the experiment.
Wonka might not be the sharpest knife in the drawer, but he is a scientist.
Anya is live and ready to show you everything. Watch her strip, dance, and perform exclusive shows just for you. Interact in real-time and make your fantasies come true.
â Live Streamingâ Interactive Chatâ Private Showsâ HD Qualityâ Free Actions
Free to watch âą No registration required âą HD streaming
I had my new grad vet (who is not really a new grad any more, she is a big, tough, grown up vet but still likes to pretend there are training wheels on the bike) listen to me talking on the phone the other day. I had a particularly irate client, who in our view was irrational, who I had to handle on the phone. And while it ended reasonably, there are tricks and phrases Iâve picked up from watching other clinicians, and I urge vetlings to watch other vets and learn their techniques for dealing with irate clients.
Identify the Problem
The first thing to do when dealing with any upset or angry client is to identify the problem, and keep in mind people donât always tell you up front what their issue actually is. Money, or anxiety over money, is a common concern. Others might be more worried about giving tablets, or where the pet can stay while theyâre away, or any number of things. If you can identify the problem, and offer possible solutions, that might soothe the clientâs worries and let you do your job.
Most people lashing out are not fundamental buttburgers. Mostly they are afraid of something. If you can soothe the fear, youâre doing well.
Another common fear is that you will âjust put the old pet down because itâs oldâ and assuring the owners that they have more options than that (treatments for arthritis, ways to improve quality of life, etc) goes a long way.
Give a little, and ask a little in return
Once youâre identified the main problem or their fears, you can try to do something about it.
For example, if their primary concern is money, you can go through different treatment options and their costs, and how you can space those costs out over time. Not everybody has a lot of cash at hand, but if you give people a budget and a time frame many can save up a couple of hundred dollars to do what needs doing. Just taking away the unknown factor can go a long way to settling a client.
You can also try to find reasonable ways to lower the costs, particularly for long term medications. Maybe itâs cheaper to sent a pre-anaesthetic blood screen to an external lab a day or two before the procedure, instead of doing it on the day. Maybe a 100mg tablet is less than double the cost of a 50mg tablet, so they can break it in half and save a little money every day, which adds up over the month.
You are helping them out, but you are asking for their cooperation to do so. They have to come in on two different days to save money on the blood screen, they have to actually cut the tablets themselves or phone a few days in advance for you to order their meds in. These are really tiny concessions you are asking of this client, but it makes them feel like they are saying yes, like you are now working as a team to address their concerns, and thatâs important to actually help the pet.
Even the language you use can help here. âJust let me grab a calculator... just let me look that up.â By asking the clients for something, something they can easily say yes to, it fosters a feeling of teamwork.
Write complaints down
There is nothing quite like writing the complaint down to make people feel like they are being listened to, and itâs super helpful for addressing a complicated complaint to have it in some kind of list format. People who are upset will often get things out of order, and it helps to get things straight. If this is a fact-to-face conversation, try to take notes while facing the client, not turning your back on them to type on the computer.
Take advantage of free consultations
It is hugely useful to be able to offer somebody a free consultation with their pet. And lets be honest, if theyâve being particularly belligerent then theyâre going to take up more than 20 minutes of your time on the phone or just talking anyway, you might as well spend ten minutes looking at the animal, it will actuallys ave you time and stress.
Many clinics will offer free post-surgical consults, or discounted revisits anyway, so knowing what you can offer within the clinic policy is a good way to placate some concerns, and let the client think they are getting something for free.
Itâs also good in general to follow up your procedures and treatments to make sure they are actually getting better, so you have a record. Then clients canât claim the pet ânever got betterâ months later if you have a record of them being better, or you can poignantly point out that they failed to come to their recheck, so this limits what you can interpret.
Take care though not to give too much for free. You might make the consult free, but that generally shouldnât include medication or further treatment as required, unless youâre quite confident whatever is going on is iatrogenic, eg antihistamines for a vaccine allergy.
If you canât get people in, let them take a photo of the issue and email it to the clinic (do not let them text your personal phone!). Itâs better to get them in most of the time, as most people are more reasonable face to face, but some things can be resolved with just a picture. For example, a pet that had hair on their neck shaved for a blood draw and not a suddenly appearing rash with hairloss after starting the medication.
And if all else fails
There are some lovely catch phrases you can use if the client continues to be very unreasonable and you just donât seem to be getting anywhere.
I am not the vet who treated your pet, I am just trying to get to the bottom of this. - Useful if itâs not you being complained about. Reminds the client that they can be angry, but please donât be angry at you.
I cannot do anything else about how the prices are set, would you like me to get the practice owner to call you? - This is the equivalent of getting a manager, but itâs why they get paid more than you do. Refer it up, but give them good notes.
Behavior like this towards staff will not be tolerated. - A reminder to not yell or threaten.
If you feel that our services were not up to your standard, you are welcome to seek veterinary treatment elsewhere. - This is a very polite reminder to those clients that they are, in fact, most welcome to leave. You are not going to bend over any further to keep them as a client.
Of course itâs best for your sanity to focus on the good clients, not the bad ones, but you still have to deal with those bad clients from time to time. Listen to how other people do it, and copy the techniques you like.
@bettsplendens said to ask-drferox: On the subject of whole animals as cat food- what if the animal was put through something like a sausage grinder, so the cat had to eat all of it? I mean, I know that's something you'd have to be really careful with to avoid disease, so it might be good to cook it, but it would sure be hard for a cat to pick out only specific bits. And if someone were to feed a diet including birds, most of the feathers would be removed, right? I can't imagine cats naturally eat every feather on a bird.
They usually pluck feathers, but the sausage grinder idea is viable. Thatâs the principle in making pellet food for parrots or commercial feed. Itâs all mixed in, they canât pick it out.
This is perfectly fine for plant foods, but youâre right in that there would be some gut contamination in doing this with a whole prey item, so you might choose to use an eviscerated prey item and add back in some of the offal.
This is basically what commercial pet mince claims to be.
Anonymous said to @ask-drferox: Â Is there any benefit to desexing at kitten at 5-7 months of age rather than early? I know it might be a bit of a contested topic, but is there actually much evidence for either side? (What's prompted me to ask this is that my 5mo kitten, while he's booked in for castration next month, is showing sexual aggression towards my in-law's desexed female that we're babysitting. We're managing, but I can't help but think this week would be easier if he didn't have nuts đ )
There isnât currently any strong evidence to suggest cats benefit from a later desexing age. There is a claim that male kittens castrated too early will be more at risk of urethral blockage (a blocked penis) but retrospective studies through the RSPCA, where they routinely desex them at 8 weeks of age, didnât suggest this, so I suspect itâs more of an old wives tale. Certainly a sedentary lifestyle predisposes them though.
Certainly if heâs showing these unwanted male behaviors, I see no reason why you couldnât castrate him a bit early, and I usually tell my clients as such.