#tracphone

So there I was, working the electronics section. I was mid-way through my shift when an old lady comes up needing help (hint for any working in an electronics section ever: avoid old people. They’re frustrating as hell).

Anyways, she goes, “you wouldn’t believe what’s happened to me. And I know this is going to sound crazy...”

And it did. 

“These Jamaicans have hacked into my phone. They’re stealing all my information and just messing with me. They need to get a damn life and a job!”

And she holds up a fucking flip phone. 

Apparently (according to the old lady), these Jamaicans have been stealing her minutes from her and dialing international from her phone. And their nefarious plans including sending her texts (which she was too scared to open) and changing her phone number. 

Well, I called TracPhone, and the lady had apparently been changing her number. And then a quick look through her phone revealed the texts were from a Facebook account that was attached to her phone number (which the Jamaicans surely put there even though it was her account!)

There was no telling this lady any different, that the Jamaicans were not out to get there.  Lord knows I tried, for over 10 minutes. I ended up telling her TracPhone had put an international block on the account (they hadn’t), just to give her peace of mind.