#telecombillingsystem

Legacy billing platforms in telecom were designed for a world of fixed-rate plans, not the complex mix of subscription tiers, usage-based charges, bundled services, and real-time pricing that operators now need to support across millions of customers. SAP BRIM gives telecom companies the billing architecture to handle that complexity, and Acuiti Labs delivers the implementation with deep telecom-specific experience, covering everything from subscription management and revenue recognition to customer self-service and CRM integration.

Telecom companies still running legacy billing platforms face compounding challenges including manual processes, limited scalability, revenue leakage, and an inability to support modern enterprise product launches. Acuiti Labs helped a US-based ISP replace its legacy billing environment with a fully automated SAP BRIM solution, enabling VOIP product launch for enterprise customers, seamless customer migration, miscellaneous billing automation, and a customer portal that delivered full transparency into active plans and invoices.

Telecom companies still running legacy billing platforms face compounding challenges including manual processes, limited scalability, revenue leakage, and an inability to support modern enterprise product launches. Acuiti Labs helped a US-based ISP replace its legacy billing environment with a fully automated SAP BRIM solution, enabling VOIP product launch for enterprise customers, seamless customer migration, miscellaneous billing automation, and a customer portal that delivered full transparency into active plans and invoices.