Adjusting My Expectations
Over the past few days, I've come to realize that the kind of onboarding I had hoped for, and perhaps even thought I needed, was never really feasible in a company of this size.
Not because people don't care. Not because anyone is unwilling to help. But because the necessary time and personnel resources just aren't there.
Everyone is juggling multiple responsibilities, deadlines, and clients. Looking at it from that perspective, I can understand why a highly structured, step-by-step introduction was never really an option.
I recently talked to one of my colleagues about one of my biggest concerns. I was afraid that, sooner or later, I would be expected to know things that nobody had ever had the time to teach me.
Her response was reassuring.
She explained that, at this stage, nobody expects me to fully understand why every process works the way it does. The expectation right now is much simpler:
✧ to know that a process needs to be carried out,
✧ that certain information has to be added or omitted at specific points,
✧ and that the workflow is followed correctly.
The deeper understanding, the why, how, and what for, comes later.
In fact, the plan is for me to complete the IHK certification program to become an insurance intermediary, which will be fully funded by my employer. According to my colleague, that's where many of the theoretical foundations and industry-specific explanations will finally start to make sense.
And honestly?
That conversation helped me put things into perspective.
✧ Maybe I don't need to know everything immediately.
✧ Maybe it's enough, for now, to learn the processes, gain routine, and trust that understanding will follow with time, experience, and education.
For someone who likes certainty and detailed explanations, that's still a difficult lesson.
But it's a lesson worth learning.
This is Your Second Second Chance
Sun, June 21, 2026











