#storeoftheyear

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Have you ever pressed the pedestrian button at a crosswalk and wondered if it really worked? Or bashed the "close door" button in an elevator, while suspecting that it may, in fact, have no effect whatsoever? You're not alone, and you may be right. The world is full of buttons that don't actually do anything. They're sometimes called "placebo buttons" -- buttons that are mechanically sound and can be pushed, but provide no functionality. Like placebo pills, however, these buttons may still serve a purpose, according to Ellen Langer, a Harvard psychologist who pioneered a concept known as the "illusion of control." "They do have a psychological effect," she said in a phone interview. "Taking some action leads people to feel a sense of control over a situation, and that feels good, rather than just being a passive bystander. "Doing something typically feels better than doing nothing." Don't walk In New York City, only about 100 of the 1,000 crosswalk buttons actually function, confirmed a spokesperson from the city's Department of Transportation in an email. That number has steadily decreased in recent years: When the New York Times revealed that the majority of New York's buttons didn't work in 2004, about 750 were still operational. This is your brain on tidiness: The psychology of 'organization porn' Worsening traffic may be behind the shift. Crosswalk signals were generally installed before congestion had reached today's levels, and, over time, they started to interfere with the complex coordination of traffic lights. But while their function was taken over by more advanced systems -- such as automated lights or traffic sensors -- the physical buttons were often kept, rather than being replaced at further expense.

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