Scottish Power: their 11th reply
From: <[email protected]>
Subject: General query on bill charges
Date: 4 December 2017 at 12:00:05 GMT
To: [redacted]
Thank you for your recent e-mail regarding your energy account [redacted].
I can see that you are contacting us regarding correction of opening meter reading. I apologize for the inconvenience this matter has caused to you.
I would like to inform you that I have calculated on the basis of reading provided by you and update correct opening reading as 77532 and generate the bill for the period from 24.01.2017 to 03.12.2017 which you can view online i next 48 hrs.
I trust this resolves the matter for you, however, should you require further assistance please visit our website at www.scottishpower.co.uk alternatively you can contact us free on 0800 027 0072. We are open from 8:00am to 10:00pm Monday to Friday and 8:30am to 6:00pm Saturday. If you are calling from abroad please telephone 00(+)44 141 652 4091.
[redacted]
Customer Services Representative
Scottish Power
www.scottishpower.co.uk