“We deliver what you order no matter what happens.” We have been keeping this promise since 2017. An unfortunate accident happens since I prepare a package manually, the carrier person delivers it manually, and a customer receives it manually. It may take longer to complete the order when an accident happens, but you will get what you order from us. ☆ This Holiday was very stressful under Covid-19 & high numbers of packages for holidays. We have had many “missing” packages. As of now, as long as I acknowledge, all of the cases are solved. I sincerely appreciate the customers who understood the situation. ☆ There were so many “accidents” that I needed to reconsider “what if”. While reading several legal documents, I learned that it is a seller’s responsibility to complete the delivery even if the carrier causes the accident. The only case a seller isn’t responsible is when the tracking indicates the “package is delivered”. It can be delivered to the wrong address or stolen. Although I always had solved it regardless, I didn’t know this “common sense as a seller over the Internet.” So, I decided to add insurance to All of the Packages I make. I added a small amount of mark-up fee to cover. ☆ I make each package with care. This is something I do not want to outsource. Over the Internet, a process of making a package is the only time I can have to connect to a customer. We are here to support your Sashiko Learning. ☆ #Sashiko #JapaneseSashiko #SashikoThread #SashikoPackage #RunningStitch #Care #刺し子 #日本の刺し子 https://www.instagram.com/p/CKAbdewndI8/?igshid=1xul8uv3q0gnz
