Were you one of the many individuals that has yet to be answered or refunded by Project Undefined? Join us in filing complaints through the Better Business Bureau to warn others. Why is this important? If you, like others, have not been refunded and the owner refuses to speak with you, won't answer messages or emails, then at least this should get her attention. This excerpt is taken directly from the BBB, on what a business should do if there are complaints filed against them - "Should I answer the complaint? Yes! If you receive a complaint from the BBB, the first thing you need to do is answer it. If you are an Accredited Business and you don’t answer it, your accreditation could be in jeopardy. If you are not accredited your chances for future accreditation are affected. In addition, the complaint will be closed “unanswered” and it will remain on your reliability report for three years. Unanswered complaints also affect your rating with the BBB. " Hopefully this will get Emily Witcher's attention enough to at least give you a status update on your order. How to file a complaint - -Visit the Better Business Bureau page for filing complaints: https://www.bbb.org/file-a-complaint/ -Fill in the appropriate blanks and hit next. -When you search Project Undefined in Brandon, MS, it will say there is no business, so select the blue link, "File a Complaint against a business that BBB is not yet aware of." -Fill in the following information which is pictured, all of which is available publicly on yelp and for anyone that has ordered directly from Project Undefined. -Fill out and File your complaint and submit.
