Philadelphia Launches the Permit Navigator, a Pilot to Support the Permit Process for Residential and Commercial Projects
The City’s Smart City PHL team has launched the Permit Navigator pilot. This digital tool is designed to improve access to information about necessary permits, approvals, and requirements for selected types of residential and commercial projects. The Permit Navigator walks users through a series of questions and brings them to a summary page containing approximate costs and links to additional information to support them in continuing with their project.
The SmartCity PHL team at the Office of Innovation of Technology worked closely with Department of Commerce, Department of Licenses and Inspections (L&I) and Department of Planning and Development (DPD) to launch this pilot. If the pilot project is well-used by Philadelphians and provides value to them about in the City’s permitting process, it may scale further to include additional features.
