ADAPT YOUR BUSINESS TO SOCIAL CHANGE, OR DIE
That stuff is really there, and we have to build different kinds of organizations. Otherwise the young are going to eat these companies alive. They don't trust them, they don’t want to do business with them. If we want to build different kinds of organizations, we have to get real about measuring what matters--real value, not just financial results. And we have to create new kinds of roles. Why don't we have a chief impact officer, chief community officer, chief well-being officer, chief not-being-evil officer? And the third thing is, get your rewards right. Because unless people are motivated to create real value that benefits people in human terms, they're never going to do it. New kinds of organizations can hopefully give young people more latitude to go fix the world’s big problems--instead of, if they are lucky enough to get a job, suffering for years doing basically nothing at a giant corporation that is, frankly, not creating a lot of value for anybody but its shareholders.
- Umair Haque is director of Havas Media Labs, a business-innovation think tank run by international advertising behemoth Havas
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