#mhalaura

Hi lovely!

Another person asked the same question as you at the same time so I added your question in with the response on the other ask, I hope that’s okay! I just thought it would give you both a little more information at the one time :)

You can find it here http://mental-health-advice.tumblr.com/post/153714802515/i-checked-to-see-if-this-was-in-your-faq-but

i am looking at the tag list and can you please give me a rough estimation of about how many questions you answer a day so i have a vague idea of how long it will be until mine is answered? (i'm making sure to use words like 'rough' and 'vague' because i know there is no way to say exactly how long it will be)

Hey lovelies, 

I’ve added both these asks into one because you’re both asking the same question effectively, so I decided I could give you more information here <3 I hope that’s okay!

I will have a look at the link we have up for the faq page, usually you can find it through the contents, however, you’re right with the link not working, so thank you for letting us now! It will be updated asap. :)

As for the tag list, it’s different for everyone which I understand can be thoroughly annoying. It all depends on where your ask is in the box, as well as how many asks we have as not everyone uses a tag so there will be asks in between not accounted for on the tag list. It also depends on if you have requested a certain admin to answer your ask as to when they’re online/free, as well as what admin feels comfortable in getting your ask.

We want to make sure everyone gets the best answer possible so we do try to ensure to get asks we feel confident in. :)

We are constantly trying to reduce the waiting time for our followers, but the rough guide is the closer you are to the top of the tag list the sooner your ask will be answered. A guess would be if you’re in the top 30 of the tag list your ask should most definitely be answered within a week, we usually answer approximately 130ish average asks a week if that helps to give you an idea. But like I said there are always other factors, I’m sorry if you’ve both been waiting awhile!

Please check out our while you wait page in the meantime!

Hey lovely,

Our blog’s timezone is set to Pacific Time GMT -8:00, which is what you’ll see on our blog page where it tells you when asks have been answered :)

I hope this has been of some help! Just a little side note so it’s not confusing, if you use our venting groups they are set to GMT :)

Hi lovely!

Is this your ask here?

If not, I will also link you to our OCD tag here just in case youwant to scroll through and check for yours <3

If you can’t find it let us know and we can check the inboxfor you :)

Hi lovely!

3 part asks is our limit, so 3 parts is perfectly fine. If it ends up being longer than the three parts then you can always send in a submission, as long as it is under 700 words :)

When you send your ask in it’s helpful if you put part 1/2/3 on them, and if you have a tag to use in all of them. So that way you can track its progress in the tag list <3

Hello lovely,

We did use to have an admin quota where admins needed to get a set amount of asks per week but it did turn out to be far too stressful for the admins. <3

This is a volunteer thing that we don’t get paid for, and we want to make sure we answer as many asks as we can each week/day but we want to focus on helping people. This means ensuring our answers are of higher quality as opposed to quantity. :)

It is, however, a really good idea that you have and I think a lot of admins do this on their own when they plan their week out. Every week is going to be different and sometimes you will be busier than other days so we try to get on when we can and give the best advice we can.

Because of this we each set ourselves our own personal targets that can change each week depending on how busy we are. Sometimes it could take an hour to write an ask and sometimes it could take an hour to write four asks, so the amount of asks admins get are quite relative. :)

Thank you for sending this suggestion in! I hope you’re having a lovely day <3

Hello lovely!

I can’t seem to find anything with that tag sorry! Is thereanything else you remember about the ask?

I also tried to have a look for you through the blog foranything tagged and I couldn’t find anything! If not you could possibly resendthe ask if you remember what you said?

I’m super sorry about this lovely!

Hello lovely!

We do have an ask from a Catherine sent in about a monthago, if it was about overdosing then it’s yours! We are doing our best toanswer as fast we can and it’s making its way to the bottom <3

You can track its progress through the box through our taglist here :)

http://mental-health-advice.org/tag-list

Don’t be sorry for asking lovely! You’re not a bother at all<3