#knowledge unlocked

First, I paid if off through their app, not by check. The send-a-check payoff amount was nearly $100 more than "pay it instantly through our app." I asked them for the best method and the payoff amount. Lovely lady in the text box didn't mention that fact, I stubled on it when I put her dollar amount into the app, and it refused to take more than it was owed. (Computers are simple things, designed for info in - info out, not deceit!)

Second, cancel your autopay!!! My partner mentioned it in passing, after I completed my payment. Sure enough, in the pending payments window were this month's autopay, and next month's autopay! I had a bad feeling about those pending payments when I hit submit on the big one, and was prepared to simply monitor my account for the fraud I knew was coming. Nope, just cancel it. Fears (almost) vanished!