for customers in the food-service industry
i meant to post this earlier in the season when my workplace was getting swamped with Christmas parties, but as you can imagine, between work and general life stuff i wasnt able to scratch it up in time
i can now though, so if you are a customer in any restaurant or food service industry (from actual sit-down-and-eat restaurants to fast food places like mcdonalds/ buger king/ etc), here is a handy dandy list of things to do and not do!
do Not get pissy with the underpaid workers if your food takes a little while to get to you. if your waiter is split between a lot of tables but is still making attempts to touch all of them, they’re trying- it’s not their fault management and upper won’t pay them a livable wage and overwhelm them.
speaking of livable wages, if you can’t tip, DON’T COME TO A RESTAURANT. DON’T FUCKING DO IT. i work in a restaurant where tickets are typically larger, and waiters usually rely on bigger tips (IE, if your ticket is 90 bucks, you had BETTER tip at least 20%, preferably in cash because the waiters don’t have tax and splits taken out)- it’s the only reason they stick with this job. ‘but it’s the only chance ive had uwu’ . if you don’t tip, you are wasting the worker’s time. they get paid like two bucks an hour, the MOST they make through your visit when you don’t tip is literally $4.
if a host sits in a spot, DON’T ASK TO MOVE. we put you in specific spots for specific reasons. If there’s a leak in the ceiling or something of the like, go ahead and ask! but if we know about it we won’t seat you there anyway. if you come into a restaurant that’s empty and a host seats you, PLEASE don’t ask to move. i don’t care if you don’t want to sit near the bathroom or the kitchen, don’t fucking ask- you’re a human inconvenience.
if there are certain places you know you’d like to sit (IE: near the window, across from the bar, etc) let your host know- we appreciate the forwardness and it saves us both from walking clear across the restaurant.
for reservation specific restaurants, which is the kind i work in- PLEASE MAKE A RESERVATION IF YOU HAVE A PARTY OF 5 OR MORE. typical tables seat 4 people. a walk-in party of 4? fine and dandy! party of 5 when all of our suitable tables are seated? a nuisance. even if you call and make a reservation a few hours beforehand, it gives us time to prepare and shift tables.
if you make a reservation and the restaurant is packed, don’t worry, you’re first priority over any walk-in. that being said, please don’t be pissy if we don’t have a table ready for you. if your reservation was at 5:00 and a walk-in party got there at 4:45, we seat who we can when we have the space. customers tend to like to stay and chat and take up space on rush days- we can literally do nothing but twiddle our thumbs until the occupied tables get up.
sort of covered above, but if you have a walk-in party, unexpected, of 9+ people= you are an asshole. perhaps its different in larger restaurants, but the one i work in has a finite amount of tables for larger parties. do NOT come waltzing into a restaurant with a party of 16 people and expect to be easily sat.
please, for the love of god, i am begging you, don’t come to a restaurant within an hour of closing. unless you’re tipping enough to pay the rent, the server who gets you will be forced to stay until you leave. an hour before closing time, restaurants have already begun cleaning and shutting down. you are re-dirtying equipment and wasting literally everyone’s time. nobody likes people that do this.
don’t stay and chat. if it’s a slow day it’s not as bad, but if the restaurant is booked and overpacked, please don’t stay after you finish your meal and talk for 2 hours while buying nothing.
anyone in the food-service industry is free to add more, these are just the ones that come to mind when i think about work and most of these don’t apply to fast-food places.