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Layoffs at Watson Health Reveal IBM’s Problem with AI

Illustration: IEEE Spectrum; Images: IBM; iStockphoto

IBM, a venerable tech company on a mission to stay relevant, has staked much of its future on IBM Watson. The company has touted Watson, its flagship artificial intelligence, as the premier product for turning our data-rich but disorganized world into a smart and tidy planet.

Just last month, IBM CEO Ginni Rometty told a convention…