"While it is difficult to identify a precise and determinate “logic” as to why some activities become really subsumed and others do not, the fact that certain activities require delicate work or direct human contact, and therefore must remain labour-intensive, is clearly key. There appears always to be a remainder of such activities, an assortment of differentiated tasks, mostly in services.11 Insofar as services remain services, they tend predominantly to be a source only of “absolute”, and not “relative” surplus value. This is simply another way of saying that there are limits to raising productivity. Consequently, economies that are “post-industrial” and concentrated around service work tend to be low-growth. In such conditions, it is imperative for capitalists to get as much out of their workers as possible, by increasing the duration or intensity of labour. To some extent, the prerequisite for the existence of many jobs becomes pressurised work conditions. If super-exploited sectors take up a growing share of the labour market, this also puts downward pressure on all wages, and increases insecurity, as workers lose bargaining power and bosses are emboldened to demand ever more flexibility. With this, the door is opened for a whole range of abuses to be unleashed upon the worker — sexual, emotional and psychological, as well as the stealing or retention of wages and chronic overworking. Certain positions, such as that of the low-wage service sector worker, thus appear as a kind of special category of surplus worker, akin to the informally self-employed in low-income countries (and in high income countries over the past decade or so). Low-wage service workers must become extreme self-exploiters, as well as being super-exploited, if they are to get work. Many of these jobs (deliveries, house-cleaning, supermarket baggers, and so on) can only exist because the wages of the people performing the service are a fraction of what those consuming the service are paid. Thus, the condition for finding a job in a growing service sector is often accepting a significantly lower than average wage." - Endnotes #4, An Identical Abject-Subject?











