#carecoordinator

After two months of waiting, this finally showed up in the mail.

I know I haven’t been very active here lately. Getting back to work has kept me busy. The ER isn’t too overwhelming at this time of year, but we’ve been working on ways to improve the patient experience.

Lately, I’ve been focusing more on supporting underinsured and uninsured patients. The goal is to help close the gaps in care they often face once they leave the hospital. It’s been challenging. A lot of them are just trying to stay afloat, and sometimes all it takes is one person who believes in them, especially when they’re struggling to believe in themselves.

At the same time, there’s ongoing talk about proposed Medicaid budget cuts, and now all this heartbreaking news about wars and missile strikes. It’s a lot to take in. What else is 2025 going to throw at us?

Hope you’re all staying safe and looking out for one another.

Has anyone been able to get a change of care coordinator/CPN under a mental health team by requesting one?

I’m not clicking with my new care coordinator to the point I cannot trust her enough to speak to her. She’s also upset me each time she has seen me which Is 3 times so far.

I spoke to her about the problems I was having with her which didn’t change anything.

I spoke to my psychiatrist after the second appointment who told me to contact her team manager which I also did and she told me that I need to give it time and that she couldn’t of upset me as i was already distressed previously.

So I did as they said and saw her again. This time she said she knew I contacted her manager saying I was having problems with her which I said I had. She then said she had discussed it with her manager who has made a decision that I can only see the assigned care coordinator and get no change or be discharged from services.

I don’t get how it’s fair when I’m not connecting with someone I’m being told I have to see her or I don’t see anyone. I’m not asking for a discharge, I’m asking for help but I just can’t work with a particular person. I’m angry and upset and I don’t know what to do.

I’ve given her another chance, I’ve expressed how I’m feeling and I’ve spoke to someone higher up and neither has offered a solution.