BrandWagon Conclave 2020: How brands can leverage micro moments in marketing
BrandWagon Conclave 2020: How brands can leverage micro moments in marketing
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Consumers today do not want long form reads anymore, instead they prefer short, snackable content
As the internet continues to bring about behavioural changes in the lives of consumers across the globe, marketers are adapting to the changing consumer requirements in the digital age. “Brand building is very contextual to culture and therefore, adapting to the digital culture would be a…
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#pentatlks #brandwagon "Si todo el mundo lo quiere, yo lo quiero”. Este es el efecto que nos lleva a comprar lo que nunca creĂmos. Es la mejor estrategia de marketing para una marca porque al incrementar la demanda del producto, se genera confianza y con ella, más demanda. #tendencias #colectivo #psicologia #comportamiento #espiral #tbf #marketing #conductual (en Penta Agencia de Marketing) https://www.instagram.com/p/BrGiKi_hfVX/?utm_source=ig_tumblr_share&igshid=1xqw4xyammt5v
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Yes, it's true. Â Great Britain has a new heir to the throne. Â Kate, Duchess of Cambridge, gave birth to an 8 lbs. 6 oz. baby boy at 4:24 p.m. -- His Royal Highness Prince (Still-to-Be-Named) of Cambridge.
Almost immediately, the social media sphere lit up with congratulatory statuses and opinionated posts (e.g., #royalbabyname). Â Rising up from the masses of tweets, instagram photos, facebook statuses, and tumblr posts were none other than marketers.
With the advent of social media, today's marketers must capitalize on current events and news to engage in real-time conversations with its consumers. Â We learned this when the lights went out at the 2013 Super Bowl. Â Although, one could (and should) argue that the response to the royal baby is not exactly "real-time" -- after all, that little bun has been in the royal oven for 9 months now. Â I don't think marketers were caught off guard by his arrival.
Nonetheless, marketing's timely response raises a valid question: Â is it appropriate for companies to capitalize on such current events? Â
Interestingly, the first post to pop up in a search for #royalbaby on Twitter is a promoted tweet from Warner Bros Pictures advertising its upcoming feature film, We're the Millers, which features a fake family paid to smuggle two metric tons of weed from Mexico to Colorado. Â None of this screams royal baby to me - so where's the connection?
Social media and consumer culture have become intimately intertwined. Marketers understand that engagement through social media is necessary, and increasingly, they join conversations that consumers are already having rather than trying to start a conversation of their own. Â But its a tricky line to walk. Â As AdAge pointed out today, some marketers' responses to the baby blitz seemed a bit of a stretch (we're looking at you Chobani) and some were downright uncomfortable (Charmin made a royal "porcelain throne"). Â The crux of the issue lies in relevance. Â Sure it makes sense for companies like Play-Doh and Pampers to congratulate the new royal parents because these companies sell baby related goods. Â When companies that are not so obviously connected try to reach for ties that bind, it seems inauthentic. Â Hostess, for instance, congratulated the royal family by tweeting a picture of a man holding a giant Twinkie baby. Â While I realize that Hostess was attempting to draw a connection between the royal baby and the rebirth of the Twinkie -- overall, it's weak. Â Any company could swaddle its product in a baby blanket and call it a day. Â Craftsman screwdriver, swaddle it. Â Vitamin water, swaddle it. iPhone, swaddle it. Â Honda Accord, we'll need a bigger blanket, but swaddle it.
Marketers need to think strategically about the authenticity of their messages when connecting with consumers through real-time conversations. Â This is not something to be taken lightly. Â Jumping on the "brandwagon" should involve well executed creative strategy.
Last but not least, the marketers who I believe are benefiting the most from the royal baby news are entertainment brands. Â Consumers quickly and organically have drawn connections between entertainment brands and the royal baby news. Â Most notably, The Lion King seems to have become culturally intertwined with having a baby. Â It could just be that consumers who grew up watching The Lion King are now the most active online social media users. Â Regardless, I think it is interesting that the image of Rafiki presenting Simba to the Pride Lands has become a symbol of parenting and birth.
Case in point:
For those of you wanting to see our newborn son. He will be held up outside by Charles, as Simba was in the Lion king. #royalbaby
— Kate Middleton (@PrincessKate_UK)
July 22, 2013
Other media brands that have become a part of the royal baby conversation among consumers include:Â
Harry Potter
Dear William & Kate: If William is 100% royal and Princess Kate is 0% royal, will that make your son a half-blood prince? #RoyalBaby
— Professor Snape (@_Snape_)
July 22, 2013
Doctor Who
Which doctor is delivering the Royal Baby? Matt Smith or David Tennant?
— Comedy Central (@ComedyCentral)
July 22, 2013
Game of Thrones
In a boldly hilarious decision, the royal baby boy king is named Joffrey. World struggles with emotional paradox #RoyalBaby #GameOfThrones
— Peter Greathouse (@PeteGreathouse)
July 23, 2013
Consumers connected the royal baby news with these media brands in an organic way. Â Companies should strive for that same sense of authenticity. Â In other words, don't try so hard, marketers. Â After all, sometimes your 15 minutes of pop culture fame comes when you are least expecting it -- right, Poland Springs? Â The key is to be yourself and take action when the time is right. Â
At least that's what my mom always told me.
Here's a round-up of brands responding to the #royalbaby news:
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