The time it took to be able to speak to a real person about my bank question....
The frustration I had when I was first put in line and then had to talk to a robot on the phone, just to be put on line again.
The frustration I had again when I tried the number for my new local bank and the robot on there said I needed to call the main number and then just disconnected the call.
What in the living fuck is this hellhole of a life we made?! Instead of 'where have all the heroes gone', we'll have to start singing 'where have all the real people gone'.
I finally was able to speak to a real person when I tried the email for my old bank office (the bank had changed the location without me wanting it, trying to be 'efficient'). They called me back in about 15 minutes, being very kind and understanding. I have an appointment with them next week and all will be sorted then and i'll be back at their office, eventhough it will cost me 5 euros instead of 2 per month. At least now, when I have a question, I'll be able to speak to a real person instead of a damn AI robot.