Please remember if you need to call a business, go to their actual website (or for example for credit cards, use the number on the back of the card) to get their official phone number.
Do NOT trust the number you find on a Google search. Some of those are going to be scam numbers.
For example:
-folks have called in to what they thought were airline customer service to troubleshoot a canceled flight, only to be prompted to pay for new tickets or rescheduling fees, only to discover later that they had just given credit card information to a scammer instead of the airline
-folks have called in to healthcare facilities to schedule or change appointments and ended up giving their ssn information to what turned out to be scammers instead of actual healthcare phone operators
-folks have called in to troubleshoot missing packages only to be asked to download an app by a scammer, who uses that app to access their devices
It's worth the time and critical scrutiny to make sure you're calling the correct number. With the new administration coming in being hell-bent on dissolving the CFPB, this is only going to get worse going forward, and we all need to look out for it.
