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The Quest for 9-1-1 Excellence

Throughout our lives, we form impressions, opinions, and ideas. At a very early age, my father ingrained in me the postulation that, ‘Any job worth doing, was worth doing the best of your ability’. Granted, as the typical pig-headed, know-it-all teenager at the time, I never realized that those thoughts and ideas formed who I was going to be as a person, and are the core tenants of what I believe…