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Join us for an exclusive interview with Rakesh Gupta, Head of Customer Services and Customer Experience at Panasonic, as he shares invaluable insights into how Panasonic is revolutionizing customer support and experience. In this engaging discussion, Rakesh delves into the methods Panasonic employs to ensure that customer concerns and inquiries are addressed promptly and effectively, highlighting the importance of responsive customer support.

Customer Experience Insights from Rakesh Gupta, Head Customer Services and CX, Panasonic

Join us for an exclusive interview with Rakesh Gupta, Head of Customer Services and Customer Experience at Panasonic, as he shares invaluable insights into how Panasonic is revolutionizing customer support and experience. In this engaging discussion, Rakesh delves into the methods Panasonic employs to ensure that customer concerns and inquiries are addressed promptly and effectively, highlighting the importance of responsive customer support.

Join us for an exclusive interview with Rakesh Gupta, Head of Customer Services and Customer Experience at Panasonic, as he shares invaluable insights into how Panasonic is revolutionizing customer support and experience. In this engaging discussion, Rakesh delves into the methods Panasonic employs to ensure that customer concerns and inquiries are addressed promptly and effectively, highlighting the importance of responsive customer support.

In today's competitive business landscape, customer engagement reigns supreme. But there's a tightrope walk involved. Engage too little, and your customers drift away. Engage too much, and you risk overwhelming or annoying them. Striking the perfect balance is key to fostering loyalty, driving sales, and building a thriving brand.

At CX-Net, we are truly passionate, about all things related to CX and our goal is to empower CX professionals and businesses in India to deliver experiences drive growth and foster lasting relationships with their customers.

A gap exists between recognising the value of great customer experiences and companies' ability to provide them. A new survey by Harvard Business Review Analytic Services and Tata Communications highlights this clear difference. While 94% of businesses agree that steady positive customer interactions are key to success 38% think they're doing a good job at this.

Leveraging Cutting-Edge Tech for Business Growth: Insights from Sandip Hazra

 Join us at this premier event with 30+ top CXOs and 150+ CX visionaries.

Explore partnership opportunities that will redefine the future of your business. 𝐖𝐡𝐲 𝐂𝐡𝐨𝐨𝐬𝐞 𝐔𝐬?

✔Amplify Your Brand: Position your brand at the forefront of customer experience innovation.

✔Network with Leaders: Connect with industry pioneers and CX thought leaders.

✔Showcase Innovations: Highlight your cutting-edge customer experience solutions and technologies.

✔Access New Opportunities: Explore emerging trends and potential collaborations in the CX landscape.

13th September in Delhi

20th September in Mumbai

25th September in Bengaluru

Shaadi.com and Truecaller Unite to Enhance Secure Communication and User Experience

Shaadi.com has announced a strategic partnership with Truecaller. This collaboration aims to enhance trust and safety in matchmaking by delivering a verified and contextual communication experience through True caller’s Customer Experience solutions.

Advaita Women Entrepreneur Awards

CRM Revolution: Maximizing Customer Relationships in the Digital Age

Leveraging Cutting-Edge Tech for Business Growth: Insights from Sandip Hazra