Technology to put people first

SI ICT: your local, cloud‑first IT provider Need help with Professional support with Strategic IT Services? SI ICT positions itself as a modern IT provider for organisations that want more than break‑fix support. From its locations in London and Kent, the team works with SMEs, professional services firms, charities and Nonprofits to modernise infrastructure, strengthen security and unlock…

What is IT infrastructure? The backbone of every UK business Need help with Professional support with your IT Infrastructure? IT infrastructure is the complete collection of hardware, software, networks, facilities and services that keeps your business digitally operational. It’s not sexy, but without it, email stops, payments fail, customers can’t reach you and staff can’t collaborate. For UK…

Why specialist IT support for charities UK is essential Need help with Professional support with IT Support for your Charity? UK charities operate in a unique environment: mission-driven with razor-thin margins, volunteer-heavy teams, strict fundraising regulations and sensitive donor data. Generic IT support misses these realities. Specialist IT support for charities UK delivers…

What exactly is a phishing email? Need help with Professional support with Phishing Emails?? A phishing email is a fraudulent message designed to trick you into revealing sensitive information (passwords, bank details) or clicking malicious links that install malware. Attackers impersonate trusted organisations – banks, Microsoft, HMRC, your IT department – creating urgent scenarios that bypass…

Why London businesses can’t ignore disaster recovery anymore Need help with Professional support with your Disaster Recovery Plan? London’s data centres power everything from fintech trading platforms to high street retail POS systems, but they also face unique 2026 risks: ransomware surges, Thames flooding risks, tube network failures disrupting staff access, and data centre capacity…

The real cost of IT support services: beyond the headline price Need help with Professional support with IT Support Services? When UK business owners search for IT support services, they often focus on the monthly per‑user fee. But that £50–£120/user/month number hides massive differences in what you actually get – and what it truly costs to run IT without proper support. In 2026, the smartest…

Business continuity starts with backup and disaster recovery Need help with Professional support with Business Continuity? In 2026, business interruptions come from ransomware, power failures, floods, cyber attacks or simple human error. Backup and disaster recovery form the foundation that keeps your operations running when everything else fails. But data protection alone isn’t enough. Modern…

Why choosing the right IT support in Kent matters now Need help with Professional support with IT Support? Kent businesses face unique challenges in 2026: hybrid teams split between offices in Canterbury, Maidstone and Ashford, London clients expecting always‑on service, and tight budgets competing with city‑level IT costs. The wrong IT support in Kent means downtime, security gaps and tech debt…

Why donor data protection is mission-critical for non-profits Non-profits hold some of the most valuable data cyber criminals target: donor names, contact details, payment information, gift aid declarations and sometimes health or vulnerability data. A breach not only costs money and time but destroys the trust that keeps donations flowing. In 2026, UK charities face rising ransomware, phishing…

What does an IT support company in London actually do? If your team is spread across London flats, Kent home offices and co‑working spaces, “IT support” can sound vague. You know you need someone to “keep the tech working”, but what does an IT support company in London actually do day to day for remote teams? In 2026, the best providers behave more like an outsourced IT department and technology…

What is VoIP? Need help with Professional support with VoIP? VoIP is a technology that converts your voice into digital data packets and transmits them over the internet. Unlike the static desk phones of the past, 2026 VoIP is platform-agnostic, meaning your business identity stays with you whether you are using a VR headset, a smartphone, or an AI-integrated laptop. The world of UK business…

Why Microsoft discounts matter for UK charities Many UK charities still run on shared inboxes, spreadsheets and ageing PCs because budgets feel too tight for “proper” software. What often gets missed is that Microsoft’s nonprofit programme can instantly unlock enterprise‑grade tools at heavily discounted or even zero licence cost for eligible organisations. Microsoft’s Tech for Social Impact…

What is Microsoft Azure? Microsoft Azure is Microsoft’s cloud computing platform – a global network of data centres and services you rent rather than own. It lets businesses build, run and manage applications and services using on‑demand computing, storage, networking, databases, analytics, AI and security tools. Instead of buying and maintaining physical servers, you spin up resources in Azure…

How AI for business boosts efficiency in the UK AI for business is about using smart software to automate routine work, surface insights from your data and support better decisions, not replacing people with robots. Surveys show most UK firms using AI already report time savings, productivity gains and cost reductions, with a minority seeing no benefits at all. For UK SMEs, AI is a way to compete…

Digital transformation for London SMEs: more than “going paperless” Digital transformation is the structured use of digital solutions to rethink how your business operates, serves customers and grows – not just scanning forms or buying new software. It touches your strategy, processes, data, people and technology, usually over 1–3 years rather than a single project. For London SMEs juggling high…

Why Kent businesses are moving to VoIP phone systems A VoIP phone system (Voice over Internet Protocol) routes calls over your internet connection instead of traditional copper phone lines. With the UK public switched telephone network (PSTN) being phased out, VoIP is rapidly becoming the default for business telephony. For Kent organisations that work across multiple sites, serve London clients…

Cyber security in Kent: why local businesses are in the firing line Need help with Professional support with Cyber Security in Kent? Kent’s businesses sit on a busy corridor between London and mainland Europe, with a mix of SMEs, logistics, professional services, charities and public‑sector organisations. That makes the county an attractive target for cyber criminals who see rich data, complex…