SIEGEL STINKS

This comment was left on my review on Pissed Consumer.

I would like to start by saying that I have photographic, video, sound recording, physical, and email evidence supporting each and every issue I am reporting in this review. Truth is the ultimate defence and Nevada's anti-SLAPP laws are in my favour. I will not be silenced or intimidated by a billionaire land holding company (aka The Siegel Group).

The current general manager of Siegel Suites Twain 4 repeatedly broke the law by posting maintenance entry and inspection notices with less than 24 hours from the time of intended entry listed on the notice, with the notices posted anywhere between 10 am to 4:30 pm with 8am the next day listed as the intended time of entry in about 95% of cases (illegal under Nevada law, NRS 118A.330 [3], and yes, these laws do apply to flexible stay rentals such as Siegel Suites if you are a long-term resident, I was definitely a long-term resident) and then the current general manager, Erica Darlene Ramirez, issued a retaliatory notice to quit (aka an eviction notice, or at least the precursor to one) to evict me from the apartment when I legally refused entry (which I could legally do under Nevada law NRS 118A.500 [2] ) after the posting of each illegal entry notice (retaliatory evictions are also illegal under Nevada law, NRS 118A.510). I have email evidence of each illegally posted notice. I stayed at Siegel Suites Twain 4 from 3Q 2023 until 1Q 2026.

But wait, it gets worse. Much worse.

The entire time I was there I dealt with severe water intrusion. On multiple occasions, a third of my living room was flooded and unusable after a rainstorm causing me to have to move my computer to avoid it getting water damaged. Every single time it rained even lightly, the central hallway of my apartment at Siegel Suites Twain 4 would have water leaking right through the AC air intake vent. That nasty dripping yellow water blocked my path to the back part of my apartment making me have to play dodge the drips just to check on my parrots in the back room during any rainstorm. I had nasty yellow water drip on my head on Christmas Eve due to Siegel Suites' failure to maintain their properties. When they finally sealed the roof without addressing the underlying damage from the water intrusion, I clearly heard the roofer exclaim how he could "see bare wood poking through" the surface of the roof. Keep in mind it took them 2 years of me complaining about the roof for them to even seal it, they still didn't fix the leak in the hallway, only the leak in the living room, and they didn't even address the structural damage the water intrusion had been causing for years! And that's what we're going to talk about next because they were renting me a death trap. 

If you have any experience in construction, I suggest that you grab a drink and sit down before you read this. I am about to go through a whole bunch of rather serious NRS 118A.290 violations (habitability laws for those who are not familiar with the legal codes, in other words, structural failure and unsafe living conditions.)

The living room of the apartment in question had visible rafters. Each of said rafters have a full length horizontal crack running along their entirety that goes from one side of the rafter to the other. This is not normal wood checking like you would see from the natural drying of the wood, as wood checking does not develop deep cracks that go all the way through to either side of the rafter at the same height on every single rafter of the apartment. This is a sign of rafters that are failing to hold up the weight of the roof. This is a sign of a compromised structure, and it's not the only terrifying sign.

The wall that has the living room window on it is failing. At the corner of the window frame you can see where the window frame is buckling and the wall is deforming. Right at the corner of the window frame you can see a lump that has jutted out from the wall surface much like a spur. That is not what a wall is supposed to do. Above that spur-like deformation at the corner of the window frame is a deep crack that has formed in the drywall and is travelling up the wall from that deformed corner. The drywall of the crack is trying to overlap itself the way tectonic plates try to slip one on top the other, this is because the drywall on either side of that crack has no place else to go while the window frame is buckling under the weight of the roof resting on the wall. 

The entire floor is extremely bouncy, which is a sign that the joists are shot, but what is most shocking is the fact that only a couple of feet to the right hand side of the front door of the apartment there is a very pronounced hump that forms in the floor along the wall. It pushes up the baseboard of the wall significantly and if you place your standard footlong levelling tool on the top of that hump, either side of the levelling tool will not be touching the ground from that hump in the floor causing the levelling tool to teeter-totter. From that hump, the floor slopes toward the failing wall with the window frame that is buckling that I mentioned in the paragraph above. The entire floor is uneven, lumpy, and bouncy, but that lump next to the door is a sign of the foundation moving and pressing up on the building structure. Overall, it is not a good sign at all for a building that you want to remain standing upright. 

Now let's talk about the wall that that hump I mentioned is against. That would be the wall that the apartment front door is on. This wall when measured from the top has a 1° angled tilt toward the inside of the apartment with the bottom of the tool being closer to the interior of the apartment and if I take that same measuring tool and measure at the bottom of the same wall, there is again a 1° tilt toward the inside of the apartment from the top of the tool this time, meaning the top of the wall and the bottom of the wall are tilted in opposing directions with the central part of the wall bowing into the apartment a little above hip-height. For those who are not aware, this is a sign of compression style failure in a load-bearing wall. It signals that a building may be unsafe for occupation, and whenever you add it to the other indicators I have told you about today, it paints a picture of a very dangerous building that should not have been rented out in the first place.

When I was beginning to move some of my belongings to vacate this dangerous building, I heard a terrifying sound. If you have ever heard the sound of wood fibres slipping free from each other where it sounds like a metallic twang resonating through the wood, but you know it is not metallic because it just came from wood, that sound of failing wood support? That is exactly the sound that I heard ring through that apartment after moving three storage totes out of it. This is not the first time I've heard that sound from that apartment's rafters, but I am very glad it will be the last!

But it still gets worse.

The reason why I say it gets worse is because Siegel Suites knew about it. There is literally caulking that has been shoved into the crevices where the walls began separating from the ceiling structures and where the walls began to separate from each other. This is a known trick for concealing signs of building movement because caulking is flexible and takes longer to start breaking away, but the structural damage to the apartment is now so advanced that the caulking was no longer really hiding anything. There's also old white paint in the cracks of the rafters in the ceiling of the living room. This means they saw these rafters cracked right through and decided that a new coat of paint was all it needed to be just fine for renting to vulnerable populations; because vulnerable populations are those forced to turn to rental solutions like Siegel Suites more often than not. 

And then there is the denial of a reasonable accommodation for a disabled tenant (which is a violation of the Fair Housing Act, 42 U.S.C. 3604[f][3][b], as well as a violation of NRS 118.101 [1][b] ), this was back whenever the general manager was Jayme Ray. The first unit they had put me in (which I had to move out of and into another unit [the dangerous one detailed above] for the sake of my mental health) was below a family with multiple children who were jumping, throwing heavy things on the ground constantly, stomping, wrestling around causing constant loud bangs all hours of the day and night, riding their little plastic wheeled tricycles with those huge slots in the wheels on the hardwood floor above my head all hours of the day and night, and other such noises that never stopped. And when I say never I mean they could happen anytime of day or night. It did not matter, from the middle of the day, to 11:30 at night, and even 3:00 a.m. a fair number of times! Jayme tried to gaslight me into believing that was normal upstairs noise. I have high quality sound recordings that prove otherwise.

As a trauma survivor with CPTSD who is severely distressed by loud banging above my head due to my history, I was living in constant flashbacks and fear while I was in that first unit. It took me multiple months of fighting with Jayme to get a reasonable accommodation form to attempt to waive the relocation fee to move to another unit because they didn't have them on hand at the time, which is very interesting for a company whose vice president (Sean D Thueson) wrote a law review back in 2004 in Wyoming talking about protecting domestic violence survivors, which means he's definitely aware that people have reasonable accommodations resulting from trauma histories, so there's no logical reason why one of his locations shouldn't have reasonable accommodation forms right there, and there's definitely no reason why a disabled tenant who is a trauma survivor should have had to fight multiple months just to get a piece of paper that they should have already had available, but that is what Siegel Suites forced me to contend with.

Well, whenever I finally got the reasonable accommodation form and asked for the $200 relocation fee to be waived so I could afford to move apartments (I am on SSDI fixed income, $200 is a lot for me to pull out of nowhere) so that I would not be forced to live in a unit that was constantly triggering CPTSD flashbacks, they denied the reasonable accommodation telling me I still had to pay the $200 to relocate and was then warned by Jayme "I'm not moving you again if you don't like this unit"! Forcing me to remain even longer in that apartment while I tried to find a way to get that money. Trapped in an apartment that wouldn't let me rest, wouldn't let me have peace, affected my ability to eat, sleep, focus, live in general, and had me constantly dissociated and struggling with flashbacks and all the nasty mental health effects that come along with that for at more than an additional month on top of the months fighting just to get the reasonable accommodation forms in the first place. At that point I had been going through so much trauma, sleep deprivation, and my diet had become so bad due to the 24/7 stress in that apartment that it all began to blur together and I am, to this day, terrified to live under another person and will be forced to pay the premium that often comes with top story apartments in any future rental situation that I find myself in because of the trauma that occurred in unit 45. That is a big financial blow for someone on SSDI without family to help support them! And in an even greater act of cruelty, the front office told me they would put me on a waiting list and call me when a top story apartment opened up at one point doing all of this. Well at least two top story apartments opened up during that time frame and they did not tell me about them and then, when later asked why they never contacted me when those units opened up, they told me, "Oh, we don't have a waiting list. You just have to call and ask." If there was no waiting list then why would you tell someone who you know desperately needs to get out of a unhealthy unit that you would put them on a waiting list that doesn't exist? Causing them to miss out on two chances at a potentially safer (though apparently not really safer) units in the mean time? That's just right out cruelty.

During my time there, the staff at Siegel Suites Twain 4 also put two rather interesting notices on our doors. One of the notices said that if we turned the AC unit down below 72°f it would be at risk for freezing and we would be liable to pay for repairs. Anybody who knows anything about a well-maintained HVAC unit knows that putting your AC below 72°f in the Las Vegas summer heat would never freeze up a properly maintained HVAC unit. Especially not whenever you're below 6,000 ft above sea level. That notice was them admitting that they knew their HVAC units were not properly maintained and attempting to push off the cost of that failure to maintain their properties on residents that they think do not know better. There was also another notice where they pointed out that the carport for buildings 11 and 12 was unstable and could potentially fall on resident vehicles and cause damage. This carport notice also stated that people needed to move their vehicles immediately or the residents would be responsible for any damage that occurred if the poorly maintained carport were to fall on their vehicles. Here's the thing, the supporting structures for those carports are plainly visible from all angles at all times, you would have to really not care about maintaining your property to not see a carport degrade to that point until you have to put a panic notice on the door of your residence telling them to move their vehicles on the day the notice is posted or you won't pay for the damage your failure to maintain your property causes to them. And yes I do have both of these notices in my physical records.

And yes, there will be a lawsuit regarding all of this. I have been attempting to contact The Siegel Group's corporate office (specifically their vice president and general counsel, Sean Thueson) to get them to settle out of court with me about this matter. They have been ignoring me since August 2025. I even called Sean Thueson's office directly on Christmas Eve 2025 and left a voicemail at his extension about the water that was dripping on my head over the holidays. The response? Radio silence from The Siegel Group. They can't say I didn't try to extend an olive branch to them multiple times to handle this privately. This is a very bad business practice and is about to bite them right in the. . .

As I said, I could not in good conscience suggest this company to anyone! Stay away from Siegel Suites! They are a predatory company with a federal rap sheet any prospective renters really should look up! They were under federal investigation for illegal self-help evictions during covid, falsifying documents telling renters that covid protections were over when they were not. Even a United States House of Representatives subcommittee who were investigating Siegel Suites's covid era tactics called them "uniquely egregious", I just wish I had looked this up before I made the mistake of renting from them, myself! I highly suggest anyone looking to rent from this company educate themselves about what they're getting into ahead of time, I know it would have saved me a lot of trauma and headache if I had. Please learn from my mistake! Stay far, far away from anything handled by The Siegel Group!