And, Here. We. Go.

I honestly can't fathom how the general public think it's okay to talk to retail workers like they're literal pieces of shit. I had a customer make me cry today - she got so verbally aggressive because our store didn't have an item in stock for her child. She went into meltdown mode because the toy she wanted was no longer there but was yesterday and that 'surely some stock arrives on a saturday'. She then went on to tell me how I've 'ruined' her child's day because its all he's been talking about. Like it's not my fucking problem that the toy she wanted was no longer there. She demanded I search online. I tried explain that the tills don't provide access to the internet which she accused me of lying about so I didn't have to help her. Then she's going on an even bigger meltdown because I don't have the numbers to other stores and when I recommended she Google them she scoffed at me and said that that's my job to do. Like I go home and study other shop numbers and locations?! I was so angry at this point I wanted to jump over the counter and mill her face into the ground. Meanwhile it's 5:30pm this lady is holding up a queue and I'm the only one on the till, actually the only staff member in the shop because the other staff member had to cash up. She was calling me horrible names all over a fucking toy. A toy. To say I hope this lady falls down the stairs and breaks every single bone in her body and suffers brain damage while her child watches is an understatement.

Betcha the que behind her were thinking same thing you were, trust me I’ve been there