Westfield says it has introduced new ‘inviting’ and ‘engaging’ digital directories at John F. Kennedy International Airport (JFK) Terminal 8 and George Bush Intercontinental Airport (IAH) Terminal E. As reported, the US-based Westfield Corporation invited ‘airport thought leaders and innovators’ from all over the US (in November) to explore the role of technology in airport innovation under its mantra, ‘One Airport Journey. One Holistic Experience.’ Westfield first spoke of this mantra in early November, when it said it had introduced a new approach to airport development ‘that will transform the customer experience and grow both airports and airline non-aeronautical revenues’. “The inviting, accessible digital directories are one of the ways we engage with travellers to create a more efficient journey,” said Dominic Lowe, Executive Vice President, Westfield. “We’re making the physical and digital airport experience unique and customizable for every customer.”