RDS Global

Irrespective of the scale of your business, the use of technology cannot be ignored because business conditions are competitive, and surviving in the dynamism requires any businessman to be quick to match the pace of advancements.

What is a small business?

Small business is quite a relative term because it depends on the industry in which the business operates. For a manufacturing unit, less than 500 employees means small, and for a local confectionery shop, less than 10 employees fall in the category of small business.

Why should a small business use It & Tech Support?

A small business should use IT for the following reasons:

To enhance productivity:

Time tracking software will help in gauging who spends what amount of time on which task.

The E-mail management system will make it easier to communicate and percolate the messages.

Processes can be streamlined with digitisation.

Better Customer Service

Customer feedback through social platforms is an excellent way of understanding customer reactions to products offered.

Customer issues can be addressed via an online help desk.

Clients can schedule appointments online.

Flawless marketing

Your business can be promoted online on various platforms, thus catering to a larger section.

Video marketing and email marketing are efficient tools.

A marketing plan can be created through software which can be shared with colleagues and get updated regularly.

Efficient financial management

Bookkeeping can be eased through digital files.

Taxes can be deposited online, and payments from debtors can be made easy with online invoice service.

An online budget can be created to keep an account of expenses and incomes.

RDS Tailored Solutions offers excellent IT Support to all categories of business houses. Their unparalleled customer service is sure to give your business a boost by taking it to the next level.

Making calls to an overseas client will make your telephone bills run into millions and there will be no end to your overhead expenses. VoIP has brought ease to the business houses by cutting down on the huge telephone bills and also enabling unrestricted communication.

What is VoIP?

To put it simply, Voice over Internet Protocol is the call you make using Skype. In other words, using an internet connection instead of the services of the local phone provider in making calls and connecting with your colleagues or customers is called VoIP.

Why use VoIP?

Cost-efficient: Calls made through VoIP are generally free, and you have to pay only for the internet.

Increased functions: It is convenient for people while traveling when local numbers cease to function because you need nothing more than an internet connection.

How can VoIP benefit your business?

Unquestionable mobility: If you have an internet connection, you can make calls irrespective of the part of the world you are in. It will help in saving lots of time, and you shall be able to stay in touch with your colleagues and team members.

Superb call quality: Unobstructed calls with excellent clarity can be made through VoIP, and problems of call drop and distortion get avoided.

Money-saving technique: You can save almost 30-35% on the call bills by using VoIP especially if your business involves frequent calls to international clients. Installation costs are minimal, and so are the running costs.

Repairs are easy and cheap: Maintaining VoIP won’t dig a hole in your pocket.

Easy integration: Integrating VoIP into the current system will be convenient, and monitoring and refining the current processes will be made a lot easier.

Get in touch with RDS Tailored Solutions and get VoIP installed in your office space for the umpteen benefits it holds.

Originally posted on: https://medium.com/@rdsglobaluk/5-key-benefits-of-managed-print-services-2e610cc7b7a6

MPS, commonly referred to as Managed Print Services is a type of print-related service offered as assistance to businesses that are known for streamlining printer management and minimizing the costs that are associated with printing as well. Managed Print Services came into existence after the majority of the organizations were not able to define their everyday printing strategies. In the long term, this type of print service shall benefit you more, and they are listed below:

Cost savings:

An Managed Print Services provider shall look for possibilities in terms of consolidating and rationalizing the printers in your workspace and replace any kind of old laser printers with a smaller one that can work efficiently and consume less storage space too. This way you can easily determine the cost that is needed to replace the toners and ink without having to spend more for the same.

Efficient printing guaranteed:

The Managed Print Services provider shall visit by your company and analyze your printing need in terms of copying, scanning, and then suggest with the right type of printing setup that can solely meet your business printing purpose. They shall efficiently evaluate your business and suggest the best possible way to reduce your everyday printing cost to minimal.

Timely support:

A reputed MPS provider will timely provide support services and minimize any type of downtime from happening in the first place. It’s their job and responsibility to manage the printers and to let them run smoothly even with a continuous stream of supplies. Reduce any kind of interruption from happening with the printers by regularly letting the MPS provider retain them in a stable working condition.

Security updates:

Under Managed Print Services, you can easily sort out things related to resolving firmware errors and upgrade with the latest available security updates. With more numbers of threats happening in this internet built generation, you need to timely install the security updates that are released to provide high levels of security control.

Environmentally beneficial:

MPS providers shall suggest in setting up printers that shall remain to be eco-friendly in one way or another. Such types of printers shall prevent any kind of wastage from getting accumulated under any given running condition. Also, the print job shall be taken forward only when a request has been sent from the printer rather than running them randomly.

Originally posted on: http://rds-global.mystrikingly.com/blog/five-reasons-cybersecurity-is-more-important-than-ever

While the technology sector has been facing rapid growth in recent years, the numbers of cybercrime cases filed are also increasing as well. Protecting your personal, customer and business-related data from cyber threats is a must and you can swiftly do so by getting in touch with a company that has been providing trustworthy security setup in the first instance.

Here is an article on why cybercrime stats back up what we already know

Irreplaceable financial damage happening out of data breach:

Resolving cyber-attacks can turn out to be expensive for any individual or business organization to endure. Recently researched statistics state that the average cost that goes behind a data breach shall be enclosed only based upon the type of breach that has been made against a company.

Sophisticated hackers increasing in numbers:

Hackers make use of entry points to get into your internal network to steal data. To avoid them from entering in, certain controls must be performed in the name of cybersecurity to ensure no kind of financial and reputational damage happens to your company.

Easy to acquire hacking tools and programs:

Living in a technology-filled generation, hacking programs and tools are widely available all over the internet. Anyone can get to learn them and apply the same in terms of stealing your customer and business-related data. Protect your business by shielding your website and other online portals under cybersecurity setup to avoid any kind of cybercrime attacks from happening in the first place.

Low-security maintenance in IoT devices:

Using the internet on smart devices has benefitted companies to stay updated about their business on the go. On the other hand, such IoT (Internet of Things) devices shall provide a path for the cybercriminals to enter into your business. Solve any kind of security weaknesses that might occur with IoT devices by acquiring cybersecurity services from a renowned IT service and support provider.

Revealing personal details online:

Never reveal any of your personal information in an online forum or on any other website while representing your company. Potential hackers shall eye upon such information and can access your business accounts at ease. They might even threaten you upon hacking your personal information and demand releasing ransom money. Other than sending out your details, make sure you are redirected through a proper gateway created by the cybersecurity provider to avoid your data from getting hacked at any cost.

Originally posted on: https://rdsglobaluk.weebly.com/blog/it-service-and-support-how-to-choose-an-it-service-and-support-provider

Choosing the right IT support and service provider shall be a daunting task, especially if you do not know the nuances behind filtering the best from the crowd. With so many IT related support providers available in the market, you need to be considering numerous factors that can help in identifying the precise one.

Here is a great article on the effects of 5G to businesses in the UK

​Check with the proposal quality:

If you are about to invest in IT or with any kind of ongoing IT support and service contract, then the provider must be able to send out a written type of proposal that outlines their recommended way of approach.

A renowned IT support service provider will make sure their proposal is understandable without stuffing in technical terms that can confuse you at a point.

The prices that are mentioned along with the proposal must be clear and worthy to invest upon. Make sure there is no room for adding hidden costs as well.

If the proposal sounds to be a tailor-built one, then you can get to know the extra efforts that are made by their team members to meet up with your needs.

Consider noticing the breadth of expertise:

The IT support and service shall encompass a large range of areas that includes servers, networks, mobile communications, email, remote support, backup, accounting, data storage, operational support and much more. The main thing that you need to check with the supplier is their potential in terms of offering IT support and services, irrespective of the areas that you are about expanding your business in the future.

Determining the team size:

To get the best support and service, you need to be sure the provider has a medium-sized team to handle all of your needs in one roof. If they have enough team members working onboard, then for sure they can timely deliver any kind of service that is requested at the last minute.

Location:

Although IT support and service functions can be wisely carried out from a remote place, you still need to get in touch with a company that provides such services from a physical location. During emergencies, you can swiftly reach them by visiting their location and request their team to resolve a bug that has been affecting your business modules.