Pixout Lighting Blog

Pixout ArtNet Recorder hardware update is here!

Thanks to the extension board, which became a must for every Recorder, it is now really easy to reset your device. Just press and hold the reset button on the extension board for 5 seconds. After your Recorder is rebooted, you may enjoy factory settings.

We will continue working on a hardware part and bring onboard extension boards that are more powerful. Stay tuned for updates!

More details the following

One day, sitting in a rocking chair with cigar in one hand and glass of whiskey in the other, I will tell my grandchildren how Pixout skyrocketed a European market. Yet today I have decided to share a story what stands behind one of Pixout products, namely, Pixout HDMI ArtNet Converter.

It all started twelve year ago when I had an honor to participate in a creation of a massive LED installation for BMW Museum in Munich.

Stand out from the crowd with Pixout and your own brand label. Pixout offers to try out so-called virtual manufacturing and enjoy a ready-made product with your own brand name.

When the private labeling service might be of great help for you:

- you have an established brand and you want to stand out from the crowd using your own brand name;

- you are new to the market, and you want to grow your brand fast;

- you want all of your lightning equipment to carry your brand name;

- you are not ready to invest actively in R&D;

- you want to enjoy the benefits of outsourced support service.

Imagine you want to install your lighting equipment in various places like bars, fitness clubs, bowling, cinemas, or others. You make a request to Pixout for a private label service, which includes branded device of your choice in a branded device’s box, 1 year of Pixout premium support (3 h reaction time!), and many more for a very decent price. No, really, very decent.

Check out our website for some more details 

Have you ever wondered how to send up to 1600x1200@60Hz digital video to your ArtNet DMX LEDs?

With Pixout HDMI ArtNet DMX Converter you can convert your digital video to ArtNet DMX and RGBW formats easily in real-time.

We are introducing a device with the power of modern web software and realtime digital video to ArtNet DMX converter in a standalone, rackmount 1U box.

Fancy finding out how you can benefit from the device? The Converter allows importing, grabbing a pixel mapping from any third party software, and will save your nerves since you won’t need to manage complex media servers. Many choose the Converter to use in retail and architectural applications where a media facade or pixel display is to be controlled by video.

You will enjoy managing your pixel mappings with our easy-to-control software, using Admin Web Panel.

Please check our website for more details 

Grab as much as you want with a Pixout ArtNet DMX Recorder! ⚡ The planet Earth seems to be on hold now, and we all are waiting patiently until we are allowed to enjoy the beauty of the world outside. Still, we can plan in advance. If you were looking for an ArtNet DMX Recorder for a while, please pause here.

Take a closer look at the Pixout Recorder:

➊ Can be used outdoors for different kind of architectural lighting, outdoor installations, art-objects, hotel lightning and what not

➋ Outdoor friendly and waterproof – IP68

➌ Standalone device which can be controlled and triggered remotely by the timer or lots of other options

➍ Web-based User/Admin software

Last but not least, we have a great, heart-melting, super-friendly, Covid-19-proof customer support.

Have you ever worked in customer support? If yes, we at Pixout bet you have sometimes felt like a scientist or engineer controlling a Mars rover, because you have to identify a problem, which might be a 100 thousand kilometers far from you with a little clue what’s happened.

Well, technologies have made our communication easier. We can reach out to our customers via messengers or emails. Sometimes we can even use Team Viewer, which is of a great help! Yet, it still feels like sending a short signal to the Mars rover, trying to understand what’s going on customer side.

If the customer has an issue and we at Pixout have exactly the same device to replicate the issue, and a lot of experience, it is still quite challenging to: - understand why customer’s device doesn’t work; - understand why customer’s software doesn’t work; - unbrick customer’s device; - understand why short circuit has happened and why device stopped working; - to repair a sophisticated chandelier in Texas at 5 AM.

How do you do all this with a minimum steps and with maximum result? You have to manage everything in “Martian style”, keeping the communication with customer short and concise while “deciphering” the problem on your side and coming up with the best solutions for your customer problem.