Authenticity & Emotional Intelligence

People often walk into a room with their decision already made. In trying to persuade others it is more effective to appeal to someone’s emotions rather than it is their intellect because we are primarily fear-based irrational decision makers. We feel like we are rational most of the time but occasionally we get a little crazy. In reality, we are actually much more irrational than we might like…

To avoid societal and economic collapse continual cycles of rapid innovation and change are required.  As a result, for human life to continue we must stay on an ever accelerating treadmill of innovation and change. Going forward we will have to innovate at a faster and faster rate. The development of our emotional intelligence is becoming an essential part of our survival. It will enable us to…

Q: What is the disadvantage of having a high IQ?

Over reliance on a high IQ may reduce the perceived need to develop an equally strong EQ. We experience the toxic evidence of this every day. Employees that were initially hired for their IQ and experience very often end up in died end jobs, passed over for promotion or fired for their lack of emotional intelligence. It has become impossible to ignore the drama, chaos and conflict these…

The Best Way to Exercise Your Brain

From his research, Mark Waldman, Executive MBA Faculty at Loyola Marymount University has found that Optimism is the best way to exercise our brain. “Recently, a team of National Institutes of Health researchers concluded that optimism is neurologically essential for maintaining motivation and good mental health. Researchers at the Mayo Clinic found that positive thinking decreases stress, helps…

Master Sales Training – Learning How To “Out Care” The Competition

We earn the trust of others by demonstrating our trustability. We burn trust 5-7 times faster than our actions can earn someone’s trust. That means is if our walls are up just 15% of the time we are actually damaging the very relationships we are trying to nurture. When our walls go up, for whatever reason, we are giving away our energy and burning the trust of those we seek to serve. We are…

Q: Is Every Manager A Leader?

Management and leadership require different skill sets designed to achieve different outcomes. Both are needed but have separate and distinct roles. Management’s primary function is to maintain and improve upon the existing status quo. The role of leadership is to move beyond the status quo in order for innovation and change to occur. An unwillingness to lead will leave your organization…

Recognizing The Masks We Wear

When we are young, we are told to be kind, open, loving and generous. When we stood up to the bullies for treating someone badly we got shoved in a locker. Our mindset began to change. Being open, kind and generous can sometimes come at a price. So we put on masks to protect ourselves as we try to fit in with others. The athletic mask. The material mask. The intellectual mask. The control mask.…

Coaching For Authentic Leadership and Emotional Intelligence

It’s catching on! Are you placing limits on your results? To be honest, before I started the Master of Business Leadership system I had not put much thought into such a question. After going through the program, I can personally answer a resounding YES. Whether I knew it or not, my thoughts, words and actions were limiting my results. Take that a step further and they were actually getting in the…

We are building as artificial intelligence-powered dystopia one click at a time. We need a digital economy where our data and attention is not for sale to the highest bidding authoritarian or demagogue. Artificial intelligence will require our emotional intelligence. There is no question that AI will far surpass human intelligence far sooner than we expect. We will need to develop emotional…

Q: What behaviors and mindsets are important in transitioning from an individual contributor to a leader within an organization?

A leader’s primary responsibility is to create a safe work environment for the people that report to them. Many of us are afraid of the rapid change occurring around us. We are embarrassingly unaware of how divided our organizations and societies have become.Mankind is reengineering the planet, investing up to ten trillion dollars per year in transportation, energy, and communications…

At some point in our careers we all have or will likely come into contact with the ‘Toxic Leader’. This is the person who is wrestling internally with so much fear that they simply poison the organization with their habits and actions. It would be easy simply to avoid these people, but often we have no choice but to face them. By lowering our own walls and focusing on what’s really important, we…

Q: How do I become an example of leadership?

The ability and willingness is lead requires we reconnect with our authentic selves as we perform the emotional labor needed to develop our emotional intelligence. Authentic leaders know who they are and inspire others through their actions. They are committed to bring the Vision of their desired results into reality. They create a safe environment to embrace innovation and change. They strive to…

Work and The Compounding Effects of Accelerating Change

Machines that can think, learn and adapt are coming. We face a potential future of unemployment or at a minimum significant underemployment with stagnant or declining wages and soring levels of inequality. This is putting increasing stress on the fabric of our society. Without a “hardware update” we risk being swept away by the tsunami of change that is rapidly heading our way. Our brain is far…

Q: Are Intellectual and Emotional Intelligence Quotients Inherited?

The capacity to do intellectual labor is largely inherited whereas emotional intelligence is developed by doing emotional labor. Understanding the difference between acquiring and using knowledge is essential to better results. Acquiring knowledge requires intellectual labor, using it demands emotional labor. Both types of work are important. The education we received focused primarily on the…

The Illusion of Past and Future

The person who is most present is the most influential. The process of becoming less resistive, judgment and attached to outcome enables us to be more present in each moment. The process of living more fully in the past requires our ongoing emotional labor. It is our unwillingness to transcend more fully into each moment that has created the drama, chaos and conflict we experience. It is our…

Q: What leadership style must the CEO have to be successful?

The primary role of an executive is to create a safe environment for the people that report to them to take risks. They can do this by first developing their authentic, emotionally intelligent leadership. Authentic Leadership: Authentic leaders know who they are and inspire others through their actions. They are committed to bring the Vision of their desired results into reality. They create a…

Q: Which habit can I learn today (that I am turning 30) that will change my life in a better way?

By learning to become less resistive, judgmental and attached to outcome we uncover the key to individual and organizational success. We need to be able to demonstrate trustworthiness in order to become a trusted advisor to those we serve. Trust can only be given to us by others – it is up to us to earn that trust. When we provide a new enlightened perspective on a problem our client has not been…