New Hope files FCC comments on E-Rate
COMMENTS OF NEW HOPE TECHNOLOGY FOUNDATION
 REPORT AND ORDER AND FURTHER NOTICE OF PROPOSED RULEMAKING
 Adopted: July 11, 2014 and Released: July 23, 2014
 The New Hope Technology Foundation provides E-Rate support services to many school districts and charter schools in 19 different states and works with a variety of schools that range from wealthy to poor and urban to rural. I would first like to thank the FCC for your continued support of the E-Rate program and diligence in working to reform E-Rate. Without such support, many of the schools we represent would not be able to obtain affordable telecommunications and internet access. The program has been extremely successful and we urge the Commission to take measures to further refine and properly fund the program.
The following are our specific replies to the further notice of proposed rulemaking;
 268. Meeting Future Funding Needs
The elimination of voice from the E-Rate program will have a substantially disproportionate negative effect on small rural school districts. Rural schools do not have the tax base to overcome major changes in their school budgets such as the phased out elimination of voice services. Eliminating voice subsidies will only ensure that many districts do not have the funds to pay their undiscounted share for Wi-Fi. We strongly encourage the FCC to index the fund for inflation back to 1998 and to use the additional revenue to fund next generation voice technology (VOIP) for all schools. This would encourage schools to use the most current technology but not unfairly penalize small rural schools.
As a case study for the effects of the elimination of voice services, we will use two school districts in Illinois. Vandalia Community Schools in downstate Illinois is in a rural area and currently spends annually $9,675 per student (according to Home Surfer.com). They have approximately 1,600 students and an 87% discount rate. Northbrook School District #28 is in suburban Chicago and spends annually $15,996 per student (according to Home Surfer.com). They have approximately 3,300 students and a 40% discount rate. Vandalia received a funding commitment for $36,000 in voice services in 2014 while Northbrook received a commitment of $8,500. Neither district has ever received Priority Two funding. Under the new rules, over the next five years Vandalia will receive $116,000 less in funding for voice while Northbrook will receive $36,750 less. Vandalia will be eligible to receive $192,000 in funding for Wi-Fi and Northbrook would qualify for an additional $198,000. In reality, with budget pressures as they exist today, it will be almost impossible for Vandalia to find the $116,000 in lost funding plus the $48,000 in undiscounted funds to make applying for Category Two funding a reality.
In summary, Vandalia receives 60.5% less than Northbrook in per student funding outside of E-Rate. With the changes in the program to make funding more equitable, they will lose over three times as much  in Category One funding while gaining the same dollar amount of Category Two funding as Northbrook. Considering that E-Rate was created to help poor and rural schools, it is imperative that the cap be increased and the additional money used to help rural schools.
Another area where we believe additional funds could be used to benefit rural schools is in the $150 allocation for Wi-Fi. New Hope has many rural clients who need in addition of Wi-Fi equipment substantial amounts of new wiring to bring high speed connectivity to the class room. The condition of their buildings and wiring is very poor in comparison to our more urban clients. We believe that the cost of wiring many of these rural districts was severely underestimated in the initial order. During the last E-Rate cycle, we had several districts issue 470s and RFPs for wiring upgrades as well as wireless access points. They received competitive bids from multiple reputable companies that indicated reworking the entire wireless network was going to cost closer to $350 per student. Having a multiplier on the cap associated with a districtâs rural status would be another way to ensure rural schools gained access to the funding they need to compete with urban America.
 284. Mandatory Use of NSLP Data for Schools That Participate in NSLP-
The New Hope Technology Foundation strongly opposes this concept. E-Rate regulations plainly state  âThe primary measure for determining Schools and Libraries Program discounts is the percentage of students eligible for free and reduced lunches under the National School Lunch Program (NSLP), calculated by individual schools. Students from households whose income is at or below 185 percent of the federal poverty guideline are eligible for the NSLP.â
NSLP applications measure the total number of eligible students that elect to participate in the NSLP, not necessarily the total number who are eligible. A district should be given the opportunity to measure total eligibility by using whatever combination of NSLP applications, direct certification, sibling match, and income surveys that most properly measure total eligibility. If the district determines that the NSLP applications undercount the number of students who are eligible they have a right, if they so elect, to use multiple sources. It is the district that must determine if the result of that additional effort is worthwhile, not the FCC.
The FCC, in the E-Rate modernization report and order, stated âWe agree with New Hope that allowing schools to use an alternative method for determining eligibility is essentialâ. None of our clients who have conducted income surveys have found them to be too complex or burdensome. Furthermore, there has been no significant delay in the PIA approval process for these districts relative to ones who have used only NSLP application data. New Hope does not believe that streamlining the PIA process for USAC should be done at the expense of guaranteeing districts the opportunity to provide NSLP eligible data that is truly reflective of their student population.
There are numerous reasons why NSLP eligible households might not complete NSLP applications:
As local economies undergo severe fundamental changes, families which have traditionally been employed find themselves structurally unemployed and unable to find work without relocating or undergoing lengthy job retraining. These families are often unaccustomed to asking for or receiving governmental aid. They may have some savings which they are willing to spend before applying for services, thus preventing them from qualifying as a direct certification for NSLP or for applying for free and reduced lunches. This causes NSLP application data to substantially lag NSLP eligibility. New Hope has observed this scenario in a number of districts in the states of North Carolina and Virginia where local economies have been severely affected by changes in the textile, tobacco, and furniture industries. In these instances, we have found that many families were willing to respond to surveys who otherwise choose not to apply for assistance. The surveys produced a significantly more reflective representation of the districtâs true poverty level.
Non-English speakers often find the process of applying for financial aid to be confusing. A simplified income survey will often identify students who are eligible but whose parents find the NSLP application process overly complex. Some families are also hesitant to fill out applications for Federal aid when there are concerns about members of the familyâs immigration status. No matter what that status may be, the students still attend the school and should be properly accounted for in the NSLP eligibility calculations. We have found that these families are much more likely to fill out a simple survey than they are a NSLP application. In particular, New Hope has seen this to be the case when conducting surveys in rural districts with a large agricultural workforce.
It is often the case that free and reduced participation levels significantly fall as students advance to high school. Eating lunch is no longer âcoolâ for high school students or the student fails to take the application home to his/her parents. Most high schools have a lesser percentage of NSLP participation than the elementary and middle schools that feeds it.  High school also happens to be where the largest amount of per student funds are spent on technology. Depending on how a state organizes their school districts, there can be districts made up solely of high schools. These districts would be unfairly penalized if they could not use surveys to obtain a more accurate level of their NSLP eligibility. We have conducted surveys where we have found significant numbers of high school students were willing to respond to a survey that otherwise did not participate in the NSLP program. In some instances, we have found their NSLP eligibility has been underreported by as much 15% by using NSLP applications alone to determine eligibility.Â
In all of the above mentioned instances, a school district is able to derive more accurate NSLP eligibility data than applications alone can produce. It should be the goal of the E-Rate program to use the most accurate data, not the easiest for USAC to process. With proper planning and documentation by the applicant, we have found that there is little, if any, additional time added to the PIA review process from the use of surveys. Furthermore, with USAC data retention policies, there should not be any undue risk to the program due to waste, fraud and abuse. New Hope, therefore, strongly urges the FCC to continue to allow Districts the option of using alternative discount methods in conjunction with NSLP applications to determine NSLP eligibility.
New Hope would suggest that the FCC make a distinction between consortia applications and master or convenience contracts. Master or convenience contracts are entered into by a group of school districts/libraries who aggregate demand and thereby are able to drive more competitive pricing. Such contracts are bid by a state entity, a group of schools, an education service agency, or a private purchasing cooperative. Schools who elect to participate in such a buying cooperative should be free to apply for funding via filing a Form 471 on their own. There should be no requirement that these schools also combine together to file a Form 471 if they elect to file on their own. If incentives are granted to schools who participate in master contracts they should not be mandated to file consortia of consolidated Form 471âs to receive those incentives. It is the aggregating of demand that results in lower prices not the filing of a consortia funding application.
New Hope strongly supports incentivizing the use of master contracts. We further encourage the FCC to empower groups of E-Rate eligible entities, in addition to traditional state consortia, so that applicants can be assured of choices that accurately reflect their needs. Smaller consortia that take advantage of local buying opportunities may be more efficient than a state run consortia. The same can be said of consortia made up of applicants across several states.
The form 470 should make it easy for master contracts, beyond traditional state master contracts, to be filed on behalf of a consortia of applicants. For instance, encouraging professional associations, made up of E-Rate applicants, to file 470s and create master contracts should allow for applicants to quickly acquire additional pricing leverage on the specific products and services that matter the most to them.
The E-Rate program has been very successful in its mission thus far. The New Hope Technology Foundation strongly supports modernization efforts that allow for flexibility and provide choices in both how a district confirms its poverty level and on what and how products are purchased. We further believe that the fund should be increased with additional revenues being allocated towards rural schools. Thank you for considering our response. We appreciate the FCCâs continued support in helping to ensure that E-Rate is a successful program and its limited resources are protected and preserved.Â
New Hope Technology Foundation