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Your Biggest Revenue Leak Isn’t Marketing – It’s Missed Calls If you run a home-service or trades business, you probably think you have a marketing problem.Most of the time, you don’t. You have a missed-calls problem. You’re already paying to make the phone ring. Google Ads, Local Service Ads, Facebook, mailers, truck wraps – all of it is doing its job. The phone rings. But then what? You’re…

In the Queue Podcast: Mike Schiano Interviews Laurens Tyson of Breathpage What does it really take to build a future‑proof, AI‑driven website strategy in today’s digital economy? In this episode of the In the Queue Podcast, host Mike Schiano talks with Laurens Tyson, founder of Breathpage.com, a European website agency that has designed and launched more than 400 websites for over 150 companies…

A new “Mike Schiano In the Queue” episode The Alchemy of Human Energy: Beyond the Management Blind Spot with AI Flourishing Partners 1. The Management Blind Spot In the high-velocity modern workplace, most leaders are effectively “flying blind.” Despite an unprecedented deluge of performance data, managers remain dangerously disconnected from the actual health and psychological engagement of…

Today, AI in business operations is no longer experimental. AI is embedded in workflows, customer service, internal decision-making, and productivity systems across mid-market and enterprise organizations. In a recent episode of the Podcast In the Queue, business leader and AI America founder and CEO Rahul Desai shared grounded, operator-level insights on how AI is actually being used inside…

Why We Trust Flawed AI—and Why That’s the Real DangerBy Mike Schiano, AI Strategist, Author, Podcast Host When OpenAI CEO Sam Altman admitted, “People have a very high degree of trust in ChatGPT… which is interesting, because AI hallucinates,” he wasn’t joking. AI doesn’t always tell the truth—and we know that. So why do millions still rely on it daily, often without question? That’s the…

Texas Takes the Lead: New AI Consumer Protections Enacted In this week’s episode of the In the Queue Podcast, where we delve into the intersections of technology, finance, and the evolving job market, we spotlight a significant development out of Texas that’s making waves in the realm of artificial intelligence and consumer rights. On June 22, 2025, Texas Governor Greg Abbott signed House Bill…

by Michael Schiano – Operations Executive | AI & Workforce Strategist | Host of “Mike About Money” and “In the Queue,“ Podcasts. Congratulations to Pope Leo XIV. We are excited for his leadership and guidance. In his first official address the new Pope included his thoughts on what he called another Industrial Revolution that is taking place in the field of Artificial Intelligence. He said, AI…

By Michael Schiano | Featuring insights from the In the Queue Podcast with Mike Schiano What happens to creative jobs in a world run by Artificial Intelligence?That’s the question on everyone’s mind — and Roger Hooks, Creative Director at Super Micro, has a bold answer: “You won’t lose your job to AI. You’ll lose your job to someone who knows how to use it.” In the latest episode of In the…

By Michael Schiano | SPS ContactOperations Executive | AI & Workforce Strategy | Host of “Mike About Money” and “In the Queue.“ Imagine your frontline employees losing their homes—and your business losing its frontline. That’s not a far-off crisis. It’s a policy decision being considered right now. In the latest episode of Mike About Money, we unpacked a proposal from the White House that could…