Week 12 Crowdsourcing in times of crisis
Hey guys!😆 Today we are diving into some cool topic which is crowdsourcing! Did you ever wonder what crowdsourcing is and how it works? Well, why not let’s explore this amazing topic together!
In today's digital world, crowdsourcing has become a very important and useful method in gathering real-time information especially during crisis time. So, what is crowdsourcing? Crowdsourcing is the practice of getting services, information or ideas by gathering contributions from a large online community instead of relying on traditional workers or suppliers. One of the most common applications that are used for everyday crowdsourcing are Waze. It is a navigation application that users share real-time traffic information such as roadblocks, accidents and police presence and to suggest the fastest routes to other users (Laor & Galily, 2022). With this crowdsourced information, drivers are able to avoid traffic jams and accidents that happen on that day, making their travel more smooth and fast. Similarly, Google Maps, which acquired nearly 64 million users, helps users to navigate by providing the shortest and most convenient routes in reaching their destination (Mehta, Kanani & Lande, 2019).
Crowdsourcing plays an important role during the major crisis where quick and accurate information could save lives. For example, during the 2010 Haiti earthquake, the platform Ushahidi was used to collect and map real-time reports from people through SMS, email and social media. About thousands of volunteers and locals send reports about damage and urgent needs. This information helps the rescue teams to identify and locate the damaged areas and the survivors more easily and effectively. According to Dave (2017), crowdsourced crisis mapping platforms like Ushahidi enhance disaster response by offering real-time and location-based information that might take official channels hours or even days to confirm.
In Malaysia, a recent and highly relevant example of crowdsourcing is during the COVID-19 pandemic. The Malaysian government has introduced digital applications such as MySejahtera to track and control the spread of viruses. This application is compulsory to be used by every Malaysian during the pandemic where it allows users to check in the locations, helping the health authorities to identify the situation of users in real time and give announcements and alerts as fast as possible. This application enables faster tracing and is more efficient for pandemic management.
In conclusion, crowdsourcing is an essential tool during a crisis as it helps to speed up the time in gathering the important information from worldwide, finding volunteers and resources more effectively. In this technological advanced world, crowdsourcing will still continue being a key part in managing emergencies around the world. Let us continue to support and use the crowdsourcing platform wisely to build a safer and stronger community in the future! ✨
Reference
Dave, A. (2017). Digital Humanitarians: How Big Data Is Changing the Face of Humanitarian Response. Journal of Bioethical Inquiry, 14(4), pp.567–569. doi:https://doi.org/10.1007/s11673-017-9807-8.
Laor, T. and Galily, Y. (2022). In WAZE we trust? GPS-based navigation application users’ behavior and patterns of dependency. PLOS ONE, 17(11), p.e0276449. doi:https://doi.org/10.1371/journal.pone.0276449.
Mehta, H., Kanani, P. and Lande, P. (2019). Google Maps. International Journal of Computer Applications, [online] 178(8), pp.41–46. doi:https://doi.org/10.5120/ijca2019918791.















