A couple of updates ago, I turned on my computer and my files were gone.
I went to the Microsoft site, to their help forum, and found there was already a topic called “ Q:Automated Windows 10 updates deleted all my documents and files.” Eighty-three other people had had the same problem.
Fortunately, I was able to get mine back. They’d been moved to a sort of ghost file system, and I just had to move them back to the regular desktop. The ghost file system is still there, and it’s hard to find things sometimes, but everything still exists. (And now it exists in a couple more places than it did before, just to be safe.) Not everyone’s been so lucky.
The update that happened a couple of days ago (today being May 24, 2018) sparked a whole bunch of new traffic to the thread. Now people are getting nonfunctional desktops, or black screens. The numbers of people who report having the same problem is up to 205. One of the people who posted in the thread was a tech guy who said that the same thing happened to eight of his customers, and the only thing he can do is pull their hard drives, copy the important files, and reinstall Windows 10. And the Microsoft people agree that yes, this is the thing that has to be done, even if it costs you money, even if they were the ones who caused it in the first place.
I guess what I’m saying is, if you’re using Windows 10, do not go gentle into that good update. Postpone it and back things up, preferably externally. Probably you’ll be all right, 205 out of all the people who use Windows is infinitesimal, but something is going very wrong with some of these updates, and Microsoft doesn’t seem to be taking it seriously, even though people are losing data.
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