Just a Mess

Once.

A lady comes in for her 10 o'clock catering order. She tells me she's here and I tell the kitchen. They tell me it will be two minutes.

She begins to huff and puff. I ask her, ma'am is there anything I can do for you?

She says "well I just don't understand. I told them I need it by 10, so why isn't it ready?"

I look at the clock. 9:57.

I look at her. Straight into her eyes. I say, with a smile, "it's not 10 o'clock yet, ma'am :)"

She did not like that. But she couldn't argue with me. So she just stood there with pursed lips.

Her order comes out one minute later, at 9:58. She walks out the door at 9:59.

I'm soooooooo glad we got her precious biscuits to her in time can you IMAGINE. Imagine us being late.

Cause that's what she did. She arrived early then decided we were late.