Digital Transformation

Lessons in Technical Implementation from KFC...Yes, Really

The KFC crisis is a PR disaster for KFC but it seems also to be a technological failure.

When your business is completely dependent on this ingredient, not having it readily available at the point of purchase is a major failure in internal process.

Technical Director Phill Clark gives his insight into what went wrong, why and how it could have been avoided.

Three Tips for Managing Change in a Hospital’s Digital Transformation

Transforming medical organisations to a patient-centric approach requires more than new technology - it requires radical changes to attitudes and behaviours to deliver low-cost, highly efficient healthcare for everyone.

GDPR Coming Soon for UK Businesses

The UK is about to undergo radical changes to data protection in a just few short months. 

Hype-filled articles are stoking fear in organisations. Get our clear guide to understanding the terms and concepts behind the legislation, and what your responsibilities are.

18 Digital Tips, Trends and Predictions for 2018 

It’s never too late to get inspired for the year ahead. 

This roundup of the best articles about digital strategy, web design, customer experience, technology and marketing should boost you through the last week of January.

The Rewards of Agility in a Competitive Digital World

Agile methodologies are a popular delivery framework usually associated with building websites , software and technology solutions.

Working in an agile way in this sense means moving away from ‘big bang’ launches, complex documentation and immovable project plans. You get fewer unforeseen problems, less risk and faster tangible change.

But the principles of agility have the potential to transform more than your technology processes.

With digital transformation an imperative for businesses that want to stay competitive, embracing an agile approach could help you deliver real change rapidly across your organisation

Protecting Your Business from DDoS Attacks 

The issue of cybersecurity is becoming more urgent by the day for organisations. But how much do you understand about the different types of threats and what lies behind them?

Unfortunately, DDoS attacks are a common occurrence and are only becoming more and more frequent, with some businesses targeted often in the hope of disrupting their services and availability.

DDoS attacks are affecting organisations of all sizes and across national divides but you can take pre-emptive action to reduce the risk of an attack.

Digital Transformation is Difficult - But a Partner Could Really Help

Digital is a huge discipline and the art of digital transformation requires many skills and sets of experiences. Finding and making the right partnerships on your journey could be the difference between a successful journey, or an expensive time drain with disappointing results.

Partnering externally is a powerful approach to transformation and can help you:

Honestly appraise your current digital standpoint, providing vital objectivity when it comes to reviewing your systems, processes and people.

Articulate what you want to achieve and distill this insight into key business goals.

Create a roadmap for change, keeping an overarching view of what you need to achieve and by when.

Identify skills requirements within your own teams, offering an unbiased review of where your training needs are.

To embark on such a powerful partnership, we would advise you to place trust at the heart of your decision.

Fresh Digital Business Transformation Lessons from the Amazon-Morrisons Deal

We’re becoming accustomed to the changes digital is bringing to our lives, transforming how we live, work, travel, communicate, read, discover music and pay for services. Could the way we shop for groceries be next?

The recent announcement that Amazon is to partner with UK food retailer Morrisons suggests that our fresh food delivery could be the next interesting area of digital disruption.

Beyond Business: Transforming Public Services for a Digital World 

Digital transformation is well documented in the commercial space, as more and more businesses turn on to the competitive benefits, if not imperatives, of embedding digital at their core.

What’s clear is that these digital imperatives are becoming as urgent for our public sector organisations and services as they are for our businesses.

Discerning Digital MD Richard Lucas gives an insight into what digital transformation for the public sector could look like.

What Digital Predictions Truly Mean for Your Business

As we settle into 2016, Discerning Digital MD Richard Lucas rounds off January with a look at how all those digital and technology predictions and forecasts from Gartner and Altimeter, among others, translate into clear advice for the year ahead.

What We Learned About Digital Transformation in 2015

The end of year break over Christmas and New Year provides the perfect peace we need to reflect on the year gone by.

For Discerning Digital, it was a big and varied year of work, a year in which we learned a lot. And we’re glad we did.

The Digital Skills Risk to Your Business

“Digital transformation isn’t going to become less pertinent anytime soon - only more.

“Digital transformation at its heart is less about systems and processes and more about the people, mindset and skills.

“To benefit from the internet and any digital investment you’re considering, it’s imperative your teams are on the same journey with you.

“Everyone at all levels of the business should understand why transforming is important and what role their skills will play in the future of your business, and potentially the future of the country.

“Taking everyone on the journey of digital transformation and breaking down silos within your business will be difficult if you underestimate their basic digital abilities.”

A Tale of Digital Disappointment

If you’ve ever been disappointed with the outcome of your digital work, you’re far from alone.

Discerning Digital MD Richard Lucas says:

“In the latest of our digital transformation article series for Manchester Digital, we were inspired by a recent client discussion about being disappointed by digital.

“This is a common starting point for our conversations. Despite the increase in digital marketing and transformation budgets, the execution of digital projects remains a struggle for businesses.

“I believe what's missing is a layer of understanding and detail between businesses and their digital suppliers.

How CEOs Stymie Their Own Digital Transformation

“The pace of change in the digital world can be dizzying for any executive. But it is especially critical for the CEO and other top managers to get a good grasp on this shift in order to make good decisions. However, often the biggest hurdle they face in their digital education is themselves. 

“Ego, fear of failure and a reluctance to admit ignorance in front of subordinates can stymie an executive’s digital education. In the past, companies would just replace a CEO if the market changed. But digital shifts today are coming too swiftly – sometimes in a matter of months – so that it is not realistic to keep switching captains. That is why senior business leaders, as a first step, must admit that they need help and find ways to get it.”

7 Days in Digital Transformation

It’s hard to keep up with the pace of digital transformation, follow new developments and discern their meaning for your business.

Let Discerning Digital help with this roundup of the last seven days in digital transformation accompanied by practical insight.