DemandBlue

Create wildly desirable customer experiences through Salesforce Integration Cloud – the revolutionary Data Integration solution launched by Salesforce.

One of the most persistent problems that the IT realm faces is issues pertaining to connecting systems to disparate data sources. Integrations like this across a company bring with it enormous challenges for both the business users and the SaaS/Cloud service providers. Research indicates that 54% of businesses have missed project deadlines in the last 6 months due to Cloud Integration problems. Also, one in two businesses has entirely abandoned a Cloud app in the last 3 years primarily due to the integration hassles. Moreover, more than half of all Cloud adopters have tried and failed at Cloud Integration altogether.

To combat this complex and rising Data integration issue, Salesforce has made yet another smart decision by introducing its own Integration Cloud. Salesforce Integration Cloud harnesses the latest advancements in technology to deliver connected customer experiences through next-gen Data Integration solutions. It combines a unique set of tools and services to connect every system, customer and device to surface data regardless of where it resides – this ensures connected Customer Experience (CX) across all channels. The Salesforce Integration Cloud has three layers that contribute significantly in different ways to the Data quality, accuracy and efficiency.

Integration Platform is a comprehensive solution for all of Data Integration needs. It combines the critical capabilities of a complete Data Integration, Data Quality, and Data Governance solution into a single unified Cloud-based platform to slickly and efficiently integrate services, devices, data, systems, processes and business partners across any cloud. Its extensive Data governance capabilities allow customers to meet their unique set of business needs in one single platform to collaborate across projects seamlessly.

Integration Builder is a feature that can be used to build a single 360-degree view of the customer across all the Salesforce deployments as well as the entire network of business systems – simply with clicks and not code. Developers can manage these connections through a single console that encapsulates an array of features to search, edit & manage objects, make personalized settings, define work areas to group objects as well as other specialized tasks.

Integration Experiences – Developers can bring together Salesforce customer data in unique and innovative ways to create frictionless CX across clouds including sales, service, marketing, commerce and more. For instance, a developer can use the Lightning App builder to integrate the commerce order history data into the Lightning service console to transform service interactions into upselling and cross-sell opportunities – accomplishing all of this without ever leaving the comfort of their console.

DemandBlue has partnered with leading players from SMBs to Fortune 100s to transform customer experiences through cutting-edge Salesforce solutions. Now, with the addition of Salesforce’s newest launch – the Integration Cloud, it’s time that you take advantage of our Salesforce Integration Cloud services powered by On Demand Service model to deliver Speed, Value, and Success to your enterprise. To accelerate your Digital Transformation through Data Integration.

This blog published by another site and the blog url is : https://demandblue.com/salesforce-consulting-services/ 

In today’s fast-paced environment, Salesforce Automation is no longer a need but a mandatory aspect to keep up with the current digital transformation. To illustrate this briefly, let’s take a look at a one of DemandBlue’s Client who is a leading skin rejuvenating products manufacturer; with a team of 3000 sales representatives. All their products are sold through providers, who are brought on board by sales representatives through a manual contract process.

The Never-ending Manual Process

When it comes to contract process, there is no end for the word MANUAL—keying in the contract is manually entered and shared, every single change is recorded and shared manually, final contract is manually signed and scanned and mailed back. This cumbersome process of sharing and signing delayed the entire process and pulled down the sales team productively. Additionally, it also created complexity in tracking contracts and it’s status.

Radical Shift with DemandBlue’s Salesforce Automation

With DemandBlue’s entry, the entire contract finalization and signing was automated through Salesforce customization and integration. Starting with an initial assessment, the team recognized the client’s major hindrance, which is collecting data from the Salesforce and physical signing of documents. The development team instantly devised a simple, effective, end-to-end Salesforce automation solution by integrating Salesforce with DocuSign. It should be noted that the overall process adhered to the best practices set by the Global Standard for Digital Transaction Management.

DemandBlue’s Salesforce automation system completely automated the data fetching, signing, tracking and maintaining of contracts. The solution was a creation of contract template with all the relevant fields —pulling out required data (Names, PO numbers, etc) from Salesforce that auto-populate in the contract, sending the contract by clicking on any “object,” enabling multi-level signatures of document confirmation mail triggered to stakeholders on signing the contract and setting up a signer preference as the workflow for the contract. Additionally, editable fields are also feasible to enable quick edits as per renegotiations with customers and mobile enablement of the entire workflow. This solution allowed the client to sign documents anywhere, anytime, and on any device.

With the team’s Salesforce automation process, rapid seamless contract closure was achieved which instantly increased the client’s ROI. With DemandBlue, almost 90 percent of the contract was signed on the same day.

DemandBlue – Delivering On Demand Services for Salesforce

DemandBlue is a dedicated Salesforce consultant delivering On Demand Services for Salesforce. On Demand is a one-of-a-kind Service-as-a-Service model where businesses can deploy Salesforce projects without the hassles of costly contracts or complex SOWs; our clients are charged only for the number of hours spent on a project – be it 40 hours of effort spread over a week or two or a 100 hours of effort spread over a period of a month or two, the customer is billed only for what is consumed. Some of the other core benefits of this model include flexibility and scalability to adjust requirements, add or replace new features as per fluctuating business needs among many others.

Marketing Implementation – Marketing is the world’s most powerful Marketing automation tool that is exclusively designed to deliver unique, data-driven and personalized Customer Experiences (CX) across the entire customer journey. It is a comprehensive marketing automation tool that combines disparate data sources from multiple channels and devices to provide a 360-degree view of the customer, measure the impact of every digital marketing campaign, and accelerate growth by reaching new audience segments.

This blog is a deep dive into how a leading Healthcare University partnered with DemandBlue to constantly engage with their students, increase their marketing qualified leads and deliver superior student experiences. The Case Study below is just one of the examples of how an On Demand Marketing Implementation partner can bring true value to your Marketing implementation.

Let’s dive in.

To get On Demand (Pay-as-you-use) Services for Marketing implementation, give us a shout!

DemandBlue’s Marketing Implementation team enhanced Marketing for a leading Healthcare Organization

The client is a top University in the U.S that specializes in healthcare education. In order to support the growing needs of their marketing team and processes, they wanted to initiate full-scale digital, content, social and SEO marketing campaigns. The University partnered with DemandBlue to continuously engage students who visit their website and social media channels–to deliver unified student experiences across their entire journey.

 Challenges

The client used multiple systems to track student information through the different stages of the student lifecycle. These systems were not providing relevant information to deliver personalized communications for promotions and cross-channel marketing purposes. Marketing campaigns were also tracked in excel sheets, which made it even more complex to measure the impact of their marketing campaigns. The client has a small and mighty marketing team but wanted to support a much larger sales team and understood that this was possible only with the help of technology. The client chose DemandBlue to offer strategic solutions to their specific business needs.

 Solution through Marketing Implementation Services

The client had seen a significant improvement in student engagement and increase in the effectiveness of their marketing campaigns with the help of DemandBlue’s solutions through Marketing Implementation and customization. DemandBlue’s On Demand Services rightly matched the client’s expectations by offering Marketing implementation services with added advantages including flexibility and agility, where clients can instantly scale up or down services as per their fluctuating business needs and pay only for what they use.

We automated the entire process and integrated their Sales , Marketing and Student Management system to provide a single and unified view of their students

We set up multiple emails in Email Studio for personalized communications and also captured customer interactions in contact history to get a holistic view of students across different channels.

At first, they had only a single nurturing track with generic content to nurture all of the contacts. Now, with the data gathered in Marketing , they can customize content and run more effective Lead nurturing programs.

The client’s marketing team now uses personalized, dynamic content and develops different drips for each of the target industries.

The team at DemandBlue has enabled the client to extend the use of automation to include lead scoring and grading, which allows them to move leads through the marketing funnel quickly.

Benefits

DemandBlue’s Marketing implementation services have enabled them to tie all of the student data they are getting in Marketing back to their funnel, and understand what marketing campaigns are working, what needs improvement, and how they are impacting the overall business ROI. Their new Marketing implementation plan drove their Marketing Qualified Leads (MQLs) by a whopping 600%, which significantly improved their lead conversions. It also allowed for cross-channel communication and enabled different users to use a single system to get a 360-degree view of the students. This resulted in improved efficiencies, reduced errors through automation of campaign management and a consistent and personalized experience for the internal and external stakeholders.

About DemandBlue – Delivering On Demand Services for

DemandBlue is a certified Marketing implementation partner that offers On Demand services for . On-Demand is a scalable engagement model where clients have the flexibility to consume as much as they want or as little as they need and pay only for what they use. Our strategic approach towards Marketing implementation ensures that you drive marketing success by reaching your ideal target audiences, at the right time with the right message. Our Marketing Consultants work with you to maximize the Marketing platform to improve marketing effectiveness and engagement, generate highly convertible marketing qualified leads and drive bottom-line results.

Our Track Record Speaks for Itself 

9.56 / 10 Average C-Sat Score on Appexchange

70+ Happy Clients

Awarded Best Agency 2018 by DesignRush

Awarded Top IT Services Company by Goodfirms