Livefyre Brings User-Generated Content to Salesforce
This post was originally published on Livefyre’s corporate blog here: http://blog.livefyre.com/livefyre-brings-user-generated-content-to-salesforce/
This has been an incredible week for all of us at Livefyre. Just two days after announcing our partnership with Adobe, we have hit yet another milestone. Today, we announced a strategic partnership with Salesforce, the world’s largest provider of CRM and marketing software. Specifically, we’re bringing real-time user generated content from social networks into Salesforce Community Cloud™ experiences through Livefyre’s content curation tools and suite of social applications.
As one of the first Lightning Components on the Salesforce Community Cloud platform, Livefyre makes it simple for Salesforce Community Cloud customers to find, manage and publish content from external social networks in order to educate community participants, increase engagement and influence participant behavior.
Consumers are already talking about brands and topics relevant to brands online, creating authentic content in real-time. This content comprises the new building blocks of a strong community strategy. Smart brands leverage user generated content and invite all consumers to be part of their story. Livefyre is enabling this by providing brands with tools to create stronger, more authentic and compelling online experiences.
This new integration enables customers to:
Quickly drag and drop Livefyre social applications like Galleries, Maps, Media Walls, and Polls from the Salesforce Community Builder onto webpages and mobile apps
Easily collect, manage and publish real-time social content from Twitter, Instagram, YouTube and Facebook into community experiences
Collaborate with teammates on social content discovery, curation, and moderation within a single platform; saving marketers both time and money
Activate a captive audience, raise brand awareness and build customer loyalty by providing targeted, personalized content within interactive digital experiences
“At Community Cloud, we are always looking for new ways to help our customers stay ahead of the curve by integrating the latest technologies and capabilities,“ said Mike Micucci, Senior Vice President of Product Management for Salesforce Community Cloud. “By offering new integrations of Livefyre with Community Cloud, our customers now have even more ways to deliver personalized content to each user.”
This partnership further strengthens our relationship with Salesforce, which we welcomed as an investor in our $47 million Series D funding round earlier this year.
Livefyre’s new integration with Salesforce will be featured during the Community Cloud Keynote and a number of sessions at Dreamforce! If you would like to learn more or schedule a live demo at our Dreamforce booth, visit dreamfyre.com for more information.
With two of our biggest partnership announcements in the history of the company happening within a few days, this week is definitely one for the books! And I can’t wait to share what’s coming next.