Web Creative

This has actually happened to me - and I got the same 'he said, she said' response from both 123-Reg and PayPal about the situation.  At the time I didn't have time to chase down the £20 they had 'stolen' from me, but after reading Dan's experience I'm a little cross about the whole thing!

Essentially 123-Reg seem to be working on a business model of ignoring their customer's instructions regards how domain renewal is handled, and taking advantage of what must be a PayPal loop hole regards requesting payments from people's accounts when they themselves have not initiated the request.  This allows 123-Reg to take money from you without your consent, under the guise of renewing a domain.  Nice.

I for one will be moving my domains from 123-Reg and won't be using them anymore (nor will I be registering my client's domains with them). They could obviously give a crap about their customers.