Fuck managers who bend over backwards to do things for customers that are against store policy. They make the employees who were just trying to follow the rules look bad. And if you give free shit to a customer once, they come back expecting it every time. This regular always orders the same thing in the drive thru; she used to pay for it until the GM gave it to her free once. Now every time we tell her the total, she says “You’re supposed to give it to me free.”























