SmartBots.AI

Here is the list of top 10 banking chatbot use cases

conversational ai in customer self-service

Chatbots vs Virtual Assistants: These are leveraging AI technologies to provide innovative and efficient solutions benefiting customers, employees, and partners. In this scenario, it is crucial to understand the fundamental differences between a Chatbot and a more sophisticated solution like a Virtual assistant.

AI in Healthcare Industry: How AI is most demanding in both healthcare and pharma industries for their chatbot. The interaction with the consumers in many ways like various health conditions, treatment options.

While fulfilling an intent, a chatbot might need some extra information from the user, for which it might need to shift to another (coherent) intent, get the desired result, and restart executing the previous intent from where it left off. The key idea here is to maintain the state of the bot where it needs to be while switching between intents. This is called Intent Chaining in Bot Building.

Conversational AI in Insurance Industry increases efficiency for Customers & Employees. Insurance Bots can help with providing quotes, raising claims, answering questions related to policy, etc. Bots are available 24/7 to help companies provide delightful customer service. Bots add value to companies in the absence of agents too.

Smartbots deployed a Virtual Assistant of the field force of a global Healthcare company. This virtual assistant provides a wide range of information to the field force like their KPIs, inventory updates, targets, performance, schedules, etc. This voice virtual assistant has seen considerable success and has become their most important asset with respect to sales and marketing.

Abbott, in association with SmartBots.AI, has successfully launched an innovative new AI-based personal assistant to support and engage their pan-India sales force? and her name is Maya. As a global healthcare company, Abbott has taken a leadership role in implementing digital solutions across all stakeholders, including patients, doctors, and employees, through the adoption of integrated technology solutions.

Smartbots provide the best chatbot professional services in market.

smartbots provide you the best chatbot development services in the USA.

These Banking Chatbots come pre-trained with 100+ banking skills that can handle the most common customer requests, queries, and transactions.

Insurance Chatbots - Deploy Conversational AI in Insurance to transform the Insurance Processing, Claims cycle, and Customer Experience. Multiple-use cases of insurance chatbots are Risk evaluation, 24/7 assurance, Onboarding assistant, underwriting, chatbots as live agent assistants, and claims management.

Adopt artificial intelligence in the Pharmaceutical Industry and deploy a Pharmaceutical Chatbot to transform your business. The AI in Pharma chatbot use cases leads to CRM and healthcare tips and solutions to users. The virtual assistants are available 24/7 and to communicate with patients, physicians, and employees. The conversational AI in pharma chatbots interacts with sales represents field force, patients, customers, healthcare professionals, and employees. The benefits of virtual agents in pharma increase CSAT, Brand Loyalty, trust, Increase productivity, and optimize costs.

Healthcare chatbots in the USA - Our Conversational AI platform, SmartBots, enables healthcare providers to create personalized interactions with their patients, clinicians, and staff and thereby, augments digital health experiences. The medical chatbots have features like Registration, Scheduling, Clinician Assistants, Health-Plans & Billing, Population Health Management, and Patient Engagement. The benefits of Conversational AI in Healthcare are improving Operational efficiency, Patient Adherence.

Re-imagine customer engagement with Conversational Financial Services - Deploy Financial Services Chatbots to accelerate your financial services business. This bot helps in Account management, fraud management, and service request for the users. The benefits of virtual agents in Financial Services chatbots are instant and accurate query resolutions, high self-service rates, 24/7 availability, cost savings, employee efficiency, and customer experience.

Automate customer support with AI-powered Virtual Assistants. Reduce costs and increase productivity with Smart bots Support desk solutions. The chatbot in telecom provides customer support, Standard Support, Account/Billing Support, and Product Support. The Benefits of AI Virtual Agents in Telecom are Instant call resolution 24/7, Reduced support costs.

Deploy Manufacturing Chatbots to increase productivity. Chatbot use cases in Manufacturing include many repetitive and tedious tasks. The use cases of this chatbot are Efficient Processes, Easy Data retrieval, More efficient Supply Chain, Integrations with Backend, and Role-based access. The benefits of conversational AI assistants in manufacturing industries are Improve Operational efficiency, Improved Employee Efficiency, Reduced Man-hours, and Any device access.