Risk, Reward and a Speedo.
This man's bulge couldn't save Southern Comfort's sales slump.
Today the news broke that liquor brand Southern Comfort is cutting ties with their agency Wieden + Kennedy; ending the quirky and popular "Whatever's Comfortable" campaign after continued sales decline and an ownership change. Why did this happen? Let's take a look.
Taking an aging brand and completely reinventing it isn't easy. Taking an aging brand, completely reinventing it AND increasing sales - that's challenge reserved for only the best in the business.
The strategy for the campaign was simple: be confident in who you are, and enjoy yourself in your own way. The execution featured an odd set of characters including a beer gutted beachcomber, a man who dances like no one's watching and bartender with soda gun swagger just being themselves. It was definitely a left turn from most of the glamorous liquor advertising we see today, but intentionally so. SoCo's brand has never been about luxury.
It was funny. People liked it. It won all sorts of awards. But sales still went down. IS ADVERTISING USELESS? IS MY ENTIRE CAREER A FRAUD?
The reality that we in the ad business sometimes forget is, we're only a piece of the puzzle. You can have the best campaign in the world, everyone can love it, everyone can be talking about it, but if there are other problems with the business it's all in vain.
Whatever's Comfortable was a turnaround effort for a struggling product in one of the most competitive product categories on Earth - and that was before Fireball created the boom in flavored bourbon brands.
Once upon a time, SoCo was a sweet alternative to bourbon and whiskey, now it's just another name in a new category alongside: Fireball, Firefly, Jim Beam Red Stag, Wild Turkey American Honey, Jack Daniels Tennessee Honey, Jack Daniels Tennessee Fire...I could go on. SoCo tried to combat this by introducing their own Cherry and Lime flavored versions, but it was too little too late, more popular brands already had the market staked out.
SoCo unfortunately decided to rebrand and introduce new products in the midst of a category explosion, instead of being out ahead of it.
The risk Southern Comfort took to save the iconic brand was worth a try. The appetite for products like these is enormous and profit margins on a bottle of liquor are fantastic; but to really win your brand needs to pair a great product, a nimble business strategy AND a great ad campaign. When that doesn't happen, it's hard to come out on top.