Tech Note 02

IBM announced a new cloud service that would enable companies to analyze performance, security, and interoperability of blockchain ecosystems in a secure cloud environment. The company claims that the new cloud environment, which is based on IBM’s LinuxOne (a Linux-only server) used for high-security projects, will enable businesses to analyze and run blockchain projects that handle private and confidential clients’ data, but for now still beta mode.

Blockchain is a relatively new technology. It is made up of a distributed database developed to retain and secure data records that can neither be meddled with nor edited. The database is further structured into separate data blocks, which can be time stamped, holding a wide range of distinct information.

Blockchain was first designed by Bitcoin, a crypto-currency firm, as a method of protecting digital cash from manipulation and looting. The technology now has a wide range of applications and can securely store and transfer valuable information such as digital assets and money, intellectual property, and voting records.

Blockchain technology is gradually gaining traction and popularity in the business world. Enterprises are testing the practicality of implementing blockchain in cloud-based services. All business establishment need to maximize the security of customer data and transactions data. Blockchain offers exactly that.

But a data breach in a blockchain project could be disastrous for a company and its clients. Blockchain transmits precious digital information. Data breaches cost business enterprises up to $4 million in 2015. The number of cyber-attacks went up by 64% in 2015. These figures are ever on the rise. According to IBM experts, a breach on a blockchain ecosystem could be bad news for businesses.

How many of you would be lost without your smartphone, both in your personal life and at work? As per a recent study from Pew Research Center 24% of teens go online “almost constantly,” facilitated by the widespread availability of smartphones. No wonder organizations today are keener on analyzing these facts and making mobile strategy as one of their strategic objectives. At Bodhtree, we realize every one of our customers is actively defining and budgeting a mobile strategy so they can connect with their customers in whole new ways. In 2014, according to Accenture, 87% of C-level executives currently have a formal mobile strategy at the enterprise or unit level, and roughly one-third have the CEO directly involved.

Overall findings as per a recent survey on mobile behavior I would like to draw your attention towards some of the interesting facts from a recent survey conducted by a research firm on mobile behavior. Whether it’s a tablet or, more typically, our smartphones, these mobile devices give us access to our social and business lives on demand. Consumers most frequently associate “mobile” with a smartphone/cell phone (54% selected this association), while only 14% said tablets/e-readers. Thirty-two percent also said they associate mobile with ease of use on the go, demonstrating that consumers feel a strong link between that device in their pockets and the connected freedom it brings. At the end of the day, success in building applications goes back to the platform: Is it easy to script workflows? Configure, test, and validate code? Access data? Build in strong security? Put new applications into production quickly so they can start delivering business value? Time and again, Salesforce1 Platform users cited these factors as among the most critical to their success.

Why would you want to enable your users with mobile access to Salesforce? Enabling your Salesforce users with real-time Salesforce information from their mobile browser or a mobile application when they are not in front of their desktop is priceless. This means providing users with the ability to view and update contacts, accounts and opportunities from their mobile device. That implies searching contacts, responding to leads and checking dashboards all would be from a mobile device. According to leading research company Gartner, “Mobile strategy for custom relationship management not only “imperative”, but offers better return on investment from improved sales conversations and cost efficiencies.”

Additionally, salesforce.com recently announced Heroku1, which extends the value of Salesforce1 platform by making it easy to build customer-facing apps that leverage existing Salesforce1 Platform data. The service automatically keeps employee workflows in sync with customer app experiences.

Today I am excited to share an interesting experience that I had while implementation Salesforce 1 platform for a leading manufacturing firm. The implementation was done to automate dealer management, mobility and geotagging. The client wanted to simply their complex sales processes by automating key units. They were also concerned about the transparency on the field officers visits to dealers, journey plans and reports. To address some of these challenges we automated check in functionality (Geotagging) to track the field reps daily activities based on role based mechanism or as per hierarchy. In addition we also enabled Salesforce 1 for tablets/mobiles to access information on the go, reducing back office dependency.

When communicating on terms that the consumer on the other side finds useful and relevant, brands can efficiently capitalize on the immediacy and convenience of the mobile channel.

For more details on how our customers leveraged cloud-based PaaS like Salesforce1 Platform to serve their customers better email us at [email protected]. Just know that we read all your comments and want your feedback.

Though the Education sector has seen significant transformation in the last decade, the challenges of high cost, limited reach and quality are still matters of grave concern. The Cloud might just prove to be the catalysts that will enable the sector overcome these barriers. The Education sector which has already embraced the use of the Cloud for email services could now consider moving critical applications such as Virtual Learning Environment (VLE), Learning Management Systems (LMS) and Student Information System (SIS) into the Cloud. The Cloud promises to make the Education system more collaborative and innovative with unique resources readily available to all students. This could change the way in which education is delivered and financed. The need for a customer relationship management (CRM) solution to manage relationships across the entire student lifecycle is a top priority on most campuses, driven by increased competition and the need to recruit and retain students more effectively. At the same time the opportunity to invest in on-demand solutions to simplify technology costs is growing. Institutions must provide ample connectivity and ensure security measures are in place. As costs increase and students are offered more options, institutions are under pressure to improve the effectiveness of their recruitment and retention efforts, and will therefore place a renewed focus on meeting student expectations. A focus on student success and retention is critical to growing your college or university as well as your brand. Studies show that 29% of educational institutions use messaging, conferencing and collaboration solutions, while 31% use cloud storage capabilities. These digits clearly point to the need of advanced computing systems to facilitate critical processes and create an ecosystem where remote students and educators can be connected in real time. To overcome some of these challenges Colleges and Universities are adopting Salesforce solutions to alter the way they recruit and engage prospects, admit students, fundraise and reach out to alumni, manage housing, retain and support at-risk students, operate customer call centers, and meet an array of other service needs. Salesforce solutions drive growth and success with campaign management, real-time analytics, web portals, and the ability to build custom applications without having to code.  

Salesforce in education

Know your students better than ever Provide a comprehensive 360-degree profile of every student from the prospect stage through graduation to alumni participation. Augment recruiting efforts Finding, rating and analyzing prospects and inquiries; managing recruitment events; driving applications; and engaging students across a variety of channels.

Expand outreach 

Ability to expand outreach and connect with customers at multiple touch points across the sales cycle.

Collaboration in education

Create a culture of collaboration internally to deliver seamless student experience. Salesforce Chatter is a social tool that helps people and organizations collaborate instantly in context.

Leading university leveraged Salesforce to streamline lead management and increase outreach

This reminds me a recent Salesforce implementation that we did for a leading private non-profit international university to automate their lead management process. Incidentally, we also provided integration with Jenzabar ERP and College Net systems to reduce organizational silos and data dependency. We deployed Salesforce enterprise edition for about 40+ users enabling seamless operations across the university. The university is now able to unify and manage inquiries from vendors, through direct mail and the website in Salesforce.com. With Bodhtree’s solution they were able to track number of admissions across locations improving their internal processes. Additionally dashboards helped them in driving customer success and allowing senior management know about the number of inquiries generated. To learn more about how Bodhtree can help your organization/Institute enter the Cloud-age, visit our page or write to us at [email protected] 

What is Apex Trigger and Validation Rules?

What is Apex Trigger and a Validation Rules?

Apex Trigger.

Apex Triggers in Salesforce enables user to perform custom actions before or after changes to records. Similar to other database triggers, Apex Triggers can be programmatically configured to execute the following operations.

Insert.

Update.

Delete.

Merge.

Upsert.

Undelete.

In Salesforce, triggers are of two types they are

Before Triggers…

Salesforce licenses – List of all licenses in Salesforce.com

Salesforce licenses – List of all licenses in Salesforce.com

Developer Edition Organisation provide full access to Force.com platform features, as well as licenses for other salesforce.com products that allow you to play around and discover new functionality. A number of salesforce licenses are provided including.

2 Salesforce licenses.

3 Salesforce Platform licenses.

2 Salesforce CRM licenses.

2…

Network Based Security in Salesforce.com

Network Based Security in Salesforce.com.

In this Salesforce tutorial, we are going to learn about Network Based Security in Salesforce.com, how to whitelist IP addresses, how to configure Network based security in Salesforce.com.

Before going to the concept of Network Based security configuration, we have know about how these settings helps us to prevent hackers and other unauthorized users from…

Approval Process in Salesforce Crm

Approval Process in Salesforce Crm:- In previous salesforce tutorial we learned about Workflow rules and workflow actions. In this  crm salesforce training tutorials we are going to know about the Approval Process in Salesforce crm .

Approval Process in Salesforce crm is an automated mechanism that we can set up to process the approval of records with in organization. Approval process enables to…

Field Level Security Salesforce – Field Level Security Overview.

Field level security in Salesforce is configured for a user’s profile. Using Field Level Security administrator can controls whether a user can see, edit, and delete the value for a particular field on an object. Field level Securityin Salesforce are very helpful to assign page layouts to users with out creating new page layout.…

What is Salesforce SSO ?

What is Salesforce SSO ?

Salesforce SSO or Salesforce Single Sign on is the process that allows all networks users to access all authorized network resources through single username and password with out having different usernames and passwords for every resources in the network.

Suppose in an organization there are different number of systems, applications  and resources which are to be accessed…

What is Metadata in Salesforce – Define Metadata

What is Metadata in Salesforce?

Metadata Definition:- Metadata in Salesforce describes the structure of objects and their fields, as well as the page layouts associated with them. Metadata describes many more structures in Force.com. In this salesforce Tutorial we are going to learn about What is Metadata, what is metadata it’s meaning and definition, metadata API types in Salesforce and how…

How to develop an app on Force.com Platform

How to develop an app on Force.com platform

In this salesforce tutorial we are going to learn about how to develop an app on force.com platform and what are the different tools we use to develop an app in force.com platform. And also we learn about different applications that are used to analyze and monitor our code. To develop an app on force.com platform we use certain tools and applications.

H…

How to Send Mass Email in Salesforce

How to Send Mass Email in Salesforce

Mass Email in Salesforce is not designed to be an email marketing solution. Here in email distribution lists we have contacts, leads, person accounts, or users that are accessible to your user in salesforce.com. Using this feature we can send mass email in salesforce up to a maximum of 1,000 external email addresses per dayand the number of external email…

Cross Object Formulas in Salesforce

Cross Object Formulas in Salesforce

Cross Object Formulas in Salesforce refers to fields in records that are related to the current record that the formula is being applied to Example:-. the formula might apply to a Contact record, but in that formula you might want to refer to the related Account record. Salesforce.com has made this very simple and the feature is aptly named Cross Object…

Change Sets In Salesforce – Overview

What are Change Sets in Salesforce?

Change sets in Salesforce are the newest method for deploying code and components and provides some enhanced functionality. Changes sets in Salesforce use packages in the background but provide the ability to move code from not only sandbox to production, but from sandbox to sandbox and production to sandbox.

While deployment with the Force.com, Migration Tool…