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Customers are important to businesses. Companies of all sizes invest a lot of time and money to grow themselves with the help of the Customer Relationship Management (CRM) app. One such CRM application that has changed the business world is Zoho CRM. In SaaS (Software-as-a-Service), cloud-based CRM is packed with many features that you can customize. Perfect for serious business on a budget! Zoho CRM is targeted at small and medium enterprises to help maintain customer/seller data, improve customer interaction, and increase conversion rates. Zoho CRM promotes a global network of more than 150,000 businesses in 180 countries. It is used by the best and is the most limited CRM software for its customers. It helps to increase your revenue by changing Leadership and communicating with your customers.

Benefits

Integration with Third-Party Applications

Zoho offers incredible ease of use, without the shelf product being open to any industry or business to be customized for specific needs. With the options available in the Zoho Marketplace you can also choose from the best third-party plugins and extensions you can add to your CRM based on business needs or targeted functions. Many of them are available at no cost to zero coding during compilation. Stitch seamlessly and improve flexibility!

Transparent and Affordable Pricing

Simple and Easy to Use

Unlike other CRM forums and solutions, Zoho CRM is very easy to use. You do not need IT degree to be able to use it, customize it and monitor it. CRM is divided into modules such as leads, contacts, Deals, Vendors, and more to accurately manage data as a shared site. It gives you real-time access to monitor sales cycle, deal size, contact history, competitor profile, and much more to guide the right customers throughout your business process. Wise CRM for your business!

Painless Migration from Spreadsheets and Other CRMs

Do you want to change your data management style or adapt to the new CRM? We’ve got you covered! Zoho CRM helps to move your important data accurately in just a few simple steps. Once you have your data in the required format, Zoho automatically maps the import files to internal CRM modules and vice versa. In the event that there are no appropriate fields to map, Zoho CRM creates it for you. The migration process is a piece of cake with a Zoho migration checklist, information base, CRM support, and your dedicated data transfer assistant. Reduce craftsmanship, make life easier!

Automation of Time and Cost-Consuming Tasks

A study reported by the Economic Times revealed that 40% of employees spend more than 1 hour each day on repeated management tasks. The automation of tasks helps to reduce the time it takes to perform these repetitive tasks. By saving time, workers can focus on expanding the lead expansion process and increasing the conversion rate. Zoho CRM allows you to activate faster actions and add automation within your business activity, saving time and costs. What a common practice and more productive!

Reports, Data and Statistics

Zoho CRM will help provide an in-depth analysis of your business so you can make quick and effective decisions. Monitor your sales cycle, customize your dashboards, create charts, target meters, KPIs, and capabilities based on your business objectives. You can use practical wisdom and data-driven decisions to improve the conversion rate of your business. With the help of dynamic charts, you can compare records to find out where your business stands. Focus on a variety of regions, direct marketing campaigns set organizational goals, and discuss interesting business stories based on information from reports. Take a picture of your business!

AI chat to Empower the Sales Team

Zoho’s AI is called Zia. It helps to manage your CRM in a very smart and automated way. Zia can collect and summarize the information you want, visualize the results of your automated marketing activities, perform your group’s humdrum activities, find confusing, enrich data within modules, and much more. You can call and chat with Zia as if you are one of your colleagues, a very knowledgeable, cooperative, and competent colleague. Some may compare Zia to Siri!

How Zoho CRM has affected their business

After the launch of their Zoho, within a week they had a visual connector that started running their website. It showed them how easy it is to take a product off the shelf and integrate it with your business. Since then, Zoho CRM has become a core business venture.

Southern Cross Protection still had a lot of decisions to make. To reduce their risk, they decided to take a consultation with Zoho that helped them build a prototype solution. With a sense of effective proof, they started using the system and started using other Zoho features like job flow, sales IQ, Zoho reports, Zoho Projects, and other Zoho products. This merger has brought a larger amount than expected by Southern Cross Protection.

As a result, Southern Cross Protection was able to eliminate time-consuming and email-based methods. They then use Zoho cases for both internal and customer requests. The implementation of Zoho CRM changed all their operating processes and helped their employees as well.

Why is Zoho CRM Important for your Business?

Affordable and available solutions

Compared to other CRMs today, Zoho, is so far less expensive and more accessible. With the company’s continued growth, you can continue to rely on Zoho to develop other easy-to-find and affordable software solutions. If you need a specific app to help you perform certain tasks more efficiently, you do not need to look ahead because with Zoho, you can easily find what you are looking for.

Improved CRM features and functionality

Continuous growth and development are one of the company’s goals. Therefore, the company vows to upgrade its current tools and upgrade more apps to better provide users. With the aggressive development of Zoho, you and your company/organization will continue to benefit from everything Zoho has to offer in the future.

Great savings