Service and Shipping Rating: 4/10

I rated their service 4 because of something that happened after I ordered my headphones. I ordered their headphones on a Wednesday and I emailed them (twice) on Saturday after getting no shipping updates - I went to check on my order status, it said it was closed (I got nervous, I don’t shop online a lot, let alone internationally). I got my answers on the following Tuesday - with the first one saying that nothing was wrong and that it was still waiting for delivery. The second response was the answer that I had needed. They answered saying that my package couldn’t ship out because it was stuck at customs because my package needed an “Unified Identity Authentication”. I didn’t even know what this was, and Google was no help. Miraculously, I was able to find out what they were needing by looking up customs regulations for my country and was able to quickly sign up for a personal customs code. I quickly sent them a reply and they answered back saying they’ll send it to the company.  I wasn’t as angry as my sister, but I do agree with what she said. Were they ever planning on telling me that I was needing such a thing? There wasn’t a box asking for such information when I was inputting my address so I was unaware that was required. Five business days had passed, and I only found out they needed an important piece of information because I emailed them. Thus, the reason for a low service rating. I will give them credit that within the time frame of Tuesday and Wednesday, they did answer back rather quickly. But the late initial reply and the fact that I had to reach out to them to find out why my package wasn’t shipping, is why I gave them this rating. After sending them my code, I finally got a confirmation email on Friday. 

Another reason for a low shipping rating is that they gave me the wrong shipping service, so it took me a while to even figure out which shipping service my tracking number was valid for. At that point, I only figured out what shipping service it was once my package arrived in my country.

After that, I received an email from the Korean branch of the shipping company confirming my address and all that. Later, they too, provided a tracking number, but again without a specific courier service. Thankfully, Naver has some sort of feature where you can input all available courier services and the tracking number to see which one it belongs to. Overall, I’d say it was a surprisingly slow delivery. Maybe I’m a little spoiled from fast shipping in Korea. After it passed through customs, it did get here somewhat quickly. They said minimum it would arrive Thursday, it came around Friday at lunchtime. 

Thinking back on it, I guess it was pretty fast shipping - around a week and a half to two weeks, but the lack of information needed from the company really lowered the rating. 

Product Initial Rating: 9/10

Oh my gosh, it’s so pretty!!! From the pictures, I was a little worried about how the gold would look with the pink, but there was no need to worry, the color scheme is so pretty. The earcups are also nice and squishy which is nice. It’s a little on the cheap feeling side because it’s made of plastic - which unfortunately, makes it creaky and a little stiff. I’m worried about potentially breaking the adjustable area because it’s so hard to pull out and push in. Other than that though, everything is so pretty and nice. I will say, it smells very strongly of paint when you first open it. I don’t know why, but especially the earpads smell so strongly of paint I gagged a little. 

I love the details that let you know it’s Cardcaptor Sakura! The fact that they even gave three Clow cards?? I love it! The wired audio cable is based off of her star wand handle and the headphones themselves have aspects of CCS!

My package also came mainly in good condition, only a few minor bumps here and there - very minimal; which is surprising because it wasn’t that well protected. Maybe one layer of bubble wrap and then plain plastic packaging.

The headset case is absolutely beautiful! I thought it would be hard, knockable leather, but it’s actually a little squishy! I think it’s based off of her uniform, and it’s so cute! I think you can use it as an actual bag, but taking out the mold and stuff was a little hard, so I gave up because I didn’t want to risk it.

Product Final Rating: 8.5/10

I am in no way an audiophile or an expert on headphones, but I really like them! The sounds are nice and clear and crisp. I’m not sure if they’re for gamers because I’m not one, but when I used them playing Genshin, it was even more fun than usual! I could hear the fire crackling, the winds howling, and even what I think were wolves howling in Dragonspine! I could hear the little details and I think that was pretty impressive. I haven’t tested them with various genres of music, but I did like what I already heard. 

I wore these for around an hour to an hour and a half and I didn’t even realize that much time passed! The earcups are really comfy and not bothersome, even with glasses. I will say, it’s a little on the heavier side and it weighs down from the top because of the cat ears and I did notice that a little near the hour mark. They also are a little tight to put on and that makes it a little hard to take them off, but hopefully they’ll stretch out over time.

The fact that it can be wired and wireless is also nice in case you run out of battery or just don’t feel like using bluetooth. The USB-C type means it’ll charge faster! Using the volume and function buttons really did make me realize how plasticky it was because it would make a plastic echo-y sound every time I pressed it. 

I don’t think the mic is that good. On the few times I used it to talk with, the person on the other side said I sounded too quiet and I guess it doesn’t pick up on my voice that well. But I have also read other people say it’s good enough for calls, so it’s up to you.

You can manually change the lights and colors or you can do it through the app - which by using the Clow cards, can also unlock new colors. I don’t know if I’ll use the app because you need to input your phone number and I generally avoid inputting such information. 

As for the battery life, it is not that good. It definitely is much shorter than the advertised 20 hours with lighting wirelessly. I can’t say exactly how long because I don’t and can’t wear headphones for that long, consecutively. But I do wear them for around 2 hours a day or so, and I only use them for around 2 or 3 days before I have to charge them. So I’d say around 6 hours total? So yeah, way less than advertised and “guaranteed”.

The headphones are definitely on the pricey side, which makes sense because of intellectual property and licensing - plus the cards and the leather bag headset case. I love this headphones and hopefully I’ll wear them a lot! I recommend these if you aren’t an avid gamer (because I don’t know if they’re good enough for that), love CCs, and have the money to spare! 

extra note: I will say, if you have the money to spare, it is pretty worth it! Especially if you compare it to the airpods pro! These headphones, including shipping, turned out to be slightly cheaper, and it comes with more!

Ramblings:

I don’t know if it had to do with me, but it seemed like I could hear better from the left earphone - it was clearer and louder than the right - I actually had to move the left away to see if the right was even working lol. My sister also said the same thing, so it’s possible that this pair of headphones isn’t in the best shape? It’s not so obvious that it’s jarring, but it’s a little obvious in that it makes it uncomfortable. 

I am wondering if Yowu will eventually offer extra accessories like earpads in case we need to replace the ones we have, or if they’ll give instructions on how to wash them? 

I also would have liked it if Yowu had more details on their shipping and refund policies (mainly shipping) and clearer details and information on the shipping service. 

I was watching Genshin Impact’s 1.5 livestream, and I don’t know if it was cause it was a livestream, but near the end, the audio started to occasionally short out, so there’s that.