We’re growing, so we’re hiring! JOIN US AS A CLIENT SUCCESS MANAGER! ❗️IMPORTANT❗️Please read the instructions carefully and complete the application form to be considered. Failure to comply means automatic disqualification. ⭐️ About us: We provide live chat agents for almost a hundred websites. We launched in 2014, we have >100 employees, who all work virtually. ⭐️ About the role: We are hiring a Client Success Manager to be the face of the service for Clients. This person will level up the department through dedicated focus and ownership of this part of the business — taking over and stabilize existing Processes / Infrastructure / Team (PIT), identify gaps along with design and operationalizing PITs. ⭐️ Qualifications to be successful in this role: ✅ Experience in B2B Client Management ✅ Experience in the improvement (and ideally creation) of Client Management Process and Infrastructure ✅ Experience leading teams ✅ Experience in working in a virtual office setup ⭐️ Nice to have: ✳️ Knowledge and experience with e-Commerce and Google Analytics ⭐️ Why join us: ✅ WFH setup before it was cool #ForeverWFH ✅ Great collab tools, so no red tape and no annoying follow-ups #WeGetThingsDone ✅ Diverse client portfolio of eCommerce websites #NeverBoring ✅ Awesome culture of support and ‘To success, together’ #WeAreHelpFlow 💪🏼 ❗️IMPORTANT❗️Please read the instructions carefully and complete the application form to be considered. Failure to comply means automatic disqualification. https://tinyurl.com/helpflowcsm #RemoteWork #WorkFromHome #JobOpening #JobSearch #Jobs https://www.instagram.com/p/CRGMIPWMNb2/?utm_medium=tumblr
