#webchatsoftware

How do you deal with the expectations of being available for clients 24/7?

How to use website chat to SMS for real estate!

hat might sound a little “pushy”, but seriously if you want to build trust with fresh blooded, potential clients it’s the hard truth that a lot of agents still unfortunately need to hear. Not only is the hard sell dead, but also without a pulse is the soft sell, the value sell and every other sleazy sales tactic you’ve ever learned. It’s time to start waiting patiently for your queue when to chime in and that starts with your ears not your mouth. Too many agents are using their website chat tool to stalk and harass potential new clients.

We found that there was a massive shift in abandoned contact forms and we knew there had to be a better way to capture and captivate that online traffic and provide them with the immediate answers they were craving. We searched high and low and found that the only options for chat tools were support centric and were either designed for computer to computer chats or required a sophisticated technology user that could download platform/device specific apps and or had the latest and greatest in both web and mobile tech.

So we made SYNCRO. SYNCRO is designed for any small to mid size business with a sales team that drives web traffic, who need to increase online conversions because contact forms are becoming obsolete, especially where mobile is concerned.

SYNCRO is an online communication tool that provides instant lead gratification by sending website chats via text and vice-versa.  This results in an overall increase of website conversions and sales.  Unlike the competition, our chat tool does not exist in the real estate marketing or CRM space. Nor do generic web chat companies offer this product without an app or mobile phone specific platform to download. There is no other sales centric chat tool on the market, they all focus on support.

SYNCRO lets you stay in touch with all of your online leads by sending chat style messages from your website visitors, your IDX listings on your brokers’ website portal and/or your directory ads, through to your mobile phone as a SMS text message.  This allows you to respond back to your chat leads instantly and start engaging with them to create a more human, more likeable interaction.  The side benefits of SYNCRO are as follows:

No learning curve – you already know how to text and you already have a website. And if you aren’t already using chat then you should be. Put all of this together and we guarantee your value as a responsive, engaging real estate agent will skyrocket.

No downloads – we know you want to keep your phone apps free for things like Facebook and Instagram, so we aren’t going to make you install something to take away from your faves. The upside is you also don’t have to remember a password to sign in for it to work. Once it’s set up in your website it just works.

IDX/MLS integration – Did you know that 48% of online leads never get responded to? That’s because email has become over negotiated either sipped over, forgotten about or just written off as SPAM.  Texting was designed to be instant and instant turns leads into lifetime customers.